AAA
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AAA

Heathrow, Florida
Overall Rating
Not Rated
Website
aaa.com
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SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Auto Service, Financial Services, Insurance & more.

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Best Price Guarantee (with conditions)
https://www.ace.aaa.com/travel/aaa-vacations-best-price-guarantee.html
Returns/Refunds with conditions: https://shop.cluballiance.aaa.com/online-store/return-policy

Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: 1902 Ranks #1 compared to competitors, according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 4/5 (1,815) ConsumerAffairs.com

Is it easy to connect with a customer service representative?
Yes

Phone, Help Tools & more.

Source
Do they provide a simple and enjoyable customer experience?
Yes

RATING: 2.9/5 (651) WalletHub.com RATING: 4/5 (40) SiteJabber.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

EEO

Source
Do they have an above average rating from their employees?
Yes

RATING: 3.5/5 (2,469) Indeed.com RATING: 3.6/5 (2,024) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Benefits: Health & Wellness, Time Off, 401k Savings Plan & more.

Source
Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes

AAA: "Working to reduce the amount of waste we generate through reuse, recycling and composting."

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

AAA: "We’re converting nearly our entire fleet of vehicles to hybrid, and using energy-saving lighting and drought-tolerant landscaping in our remodel projects."

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

AAA Foundation (Traffic Safety and to the United Way which is the principal vehicle to provide support for human services agencies.)

Source
Are they transparent about the organizations and causes they give money to?
Yes

AAA Foundation for Traffic Safety: Focus on four research priorities: Driver behaviour and performance, Emerging technologies, Roadway systems and drivers, Vulnerable road users." https://aaafoundation.org/about/ RATING: 3/4 CharityNavigator.com "

Do they support local businesses and communities?
Yes

Free Children's Car Seat Inspections, AAA School Safety Patrol, Teen Driver Safety & more.

Source

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Overview

The American Automobile Association is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada.

Rating

Users Rating
Not Rated