Aflac

Do their products/services have a variety of features and benefits?

Yes

Individual & Family Insurance, Cancer Insurance, & more.

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Yes

Aflac: "Your satisfaction with Aflac is important to us. If there is something not quite right, please contact us and we will do our best to fix it."

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded in 1955. Aflac Ranks #4 in Product Quality, Ranks #1 compared to competitors, according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

RATING: 3.9/5 (956) ConsumerAffairs.com

Is it easy to connect with a customer service representative?

Yes

Chat, Email, Phone & more.

Do they provide a simple and enjoyable customer experience?

No

RATING: 3.4/5 (‎1,506) WalletHub.com RATING: 2.5/5 (8) TrustPilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

EOE

Do they have an above average rating from their employees?

Yes

RATING: 3.5/5 (3,547) Indeed.com RATING: 3.8/5 (3,197) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?

Yes

Benefits: 401(k) plan, On-site child-care facilities, Insurance & more.

Do they use ethically sourced materials?

Yes

Do they have a sustainability or environmental program in place?

Yes

Installed an array of solar panels, paperless technologies, recycling newspapers, bottles, cardboard & more.

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

Aflac: "We implement energy-saving ideas such as task light motion sensors in cubicles and motion sensors in restrooms, copy rooms and parking garages."

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

The Aflac Foundation, Inc. -supports children with cancer and select other charitable causes.

Are they transparent about the organizations and causes they give money to?

Yes

Aflac Parents House, Aflac Scholarship Fund for Childhood Cancer Survivors and Children of Cancer Victims, Aflac Cancer and Blood Disorders Center of Children’s Healthcare & more. Aflac supports children with cancer and select other charitable causes.

Do they support local businesses and communities?

Yes

Since 1995, Aflac has raised and donated more than $140+ million to the Aflac Cancer and Blood Disorders Center of Children's Healthcare of Atlanta. Habitat for Humanity, March of Dimes.