American Express
165-logo.png

American Express

New York, NY
Overall Rating
Not Rated
Website
americanexpress.com
Add A Review

Answer the following questions to review

SCORD Rating

very-poor poor fear good very-good icon-active

Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Personal Cards, Business Cards, Gift Cards & more.

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

American Express: "Return Protection is subject to additional important terms, conditions and exclusions."

Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded in 1850

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 4/5 (973) ConsumerAffairs.com

Is it easy to connect with a customer service representative?
Yes

Help Topics, Chat, Call & more.

Source
Do they provide a simple and enjoyable customer experience?
Yes

RATING: 3.9/5 (23,877) WalletHub.com RATING: 2/5 (1409) TrustPilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

EOE

Source
Do they have an above average rating from their employees?
Yes

RATING: 4.1/5 (8014) Indeed.com RATING: 4.2/5 (9535) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

401(k), Paid leave, Insurance & more. Payscale.com

Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes

Reduce waste, reduce water usage, reduce energy use by 35% & more.

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

American Express: "In 2018, we became a CarbonNeutral® company and began powering our operations with 100% renewable electricity through on-site solar, renewable energy credits, carbon offsets and reduced greenhouse gas (GHG) emissions."

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

American Express Foundation

Are they transparent about the organizations and causes they give money to?
Yes

American National Red Cross, Project Sunshine, Points of Light Foundation, & more.

Source
Do they support local businesses and communities?
Yes

Disaster Relief, Volunteering. American Express: "Engaging community members and American Express colleagues in ongoing service. This may involve a variety of activities from promoting individual philanthropy, volunteerism or participation in local civic organizations."

Source

View Scord Rating

Overview

The American Express Company is a multinational financial services corporation headquartered at 200 Vesey Street in the Financial District of Lower Manhattan in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average.

Rating

Users Rating
Not Rated