

Bank of America Corp.
Charlotte, NC
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Have their products/services been proven to have long-lasting and reliable results?
Yes
Officially Founded: 1998 (The bank's roots, however, can be tracked all the way back to 1904) RATING: 4/5 (41,897)
SourceDo they have a consistently high customer service score in consumer reports or on social media?
No
RATING: 3/5 (1114)
https://www.complaintsboard.com/bank-of-america-b109569
RATING: 2/5 (246)
https://www.consumeraffairs.com/finance/bofa.html
Is it easy to connect with a customer service representative?
Yes
FAQs, Virtual Assistant, and more.
SourceDo they provide a simple and enjoyable customer experience?
No
RATING: 3/5 (1114)
https://www.complaintsboard.com/bank-of-america-b109569
RATING: 2/5 (246)
https://www.consumeraffairs.com/finance/bofa.html
Do they have an above average rating from their employees?
Yes
RATING: 4 (24757)
RATING: 3.8/5
https://www.indeed.com/cmp/Bank-of-America/reviews?fjobtitle=Customer+Service+Representative&start=20
Do they offer their employees average or above compensation and benefits within their industry?
Yes
RATING: 3.9/5
SourceDo they have a sustainability or environmental program in place?
Yes
Bank of America: “Bank of America is committed to improving the environment in how we approach our global business strategy, work with partners, make our operations more sustainable, support our employees, manage risks, and govern our activities.”
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Bank of America Charitable Foundation
SourceDo they support local businesses and communities?
Yes
People with disabilities, Veterans, Arts & Culture, and more.
SourceOverview
The Bank of America Corporation is an American multinational investment bank and financial services holding company headquartered in Charlotte, North Carolina, with central hubs in New York City, London, Hong Kong, Dallas, and Toronto.