Bank of America Corp.
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Bank of America Corp.

Charlotte, NC
Overall Rating
Not Rated
Website
bankofamerica.com
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SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes
Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Officially Founded: 1998 (The bank's roots, however, can be tracked all the way back to 1904) RATING: 4/5 (41,897)

Source
Do they have a consistently high customer service score in consumer reports or on social media?
No

RATING: 3/5 (1114)
https://www.complaintsboard.com/bank-of-america-b109569

RATING: 2/5 (246)
https://www.consumeraffairs.com/finance/bofa.html

Is it easy to connect with a customer service representative?
Yes

FAQs, Virtual Assistant, and more.

Source
Do they provide a simple and enjoyable customer experience?
No

RATING: 3/5 (1114)
https://www.complaintsboard.com/bank-of-america-b109569

RATING: 2/5 (246)
https://www.consumeraffairs.com/finance/bofa.html

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Source
Do they have an above average rating from their employees?
Yes

RATING: 4 (24757)

RATING: 3.8/5

https://www.indeed.com/cmp/Bank-of-America/reviews?fjobtitle=Customer+Service+Representative&start=20

Source
Do they offer their employees average or above compensation and benefits within their industry?
Yes

RATING: 3.9/5

Source
Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes

Bank of America: “Bank of America is committed to improving the environment in how we approach our global business strategy, work with partners, make our operations more sustainable, support our employees, manage risks, and govern our activities.”

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Bank of America Charitable Foundation

Source
Are they transparent about the organizations and causes they give money to?
Yes
Source
Do they support local businesses and communities?
Yes

People with disabilities, Veterans, Arts & Culture, and more.

Source

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Overview

The Bank of America Corporation is an American multinational investment bank and financial services holding company headquartered in Charlotte, North Carolina, with central hubs in New York City, London, Hong Kong, Dallas, and Toronto.

Rating

Users Rating
Not Rated