Boston's Pizza
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Boston’s Pizza

Richmond, British Columbia (USA, Addison, Texas)
Overall Rating
Not Rated
Website
bostons.com
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SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

A wide variety of menu items and drinks.

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Boston's Promise: “We make sure all Boston's guests get what they need when they need it, and that they have fun getting it.”

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded in 1964. Edmonton, Canada.”Built on quality, made on friends”

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Do they have a consistently high customer service score in consumer reports or on social media?
Yes

Rating: 4.5/5 (9977) Facebook.com
https://business.facebook.com/BostonPizzaVegas/

Rating: 3.5/5 (381) TripAdvisor.com

Source
Is it easy to connect with a customer service representative?
Yes

Call, message online.

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Do they provide a simple and enjoyable customer experience?
Yes

Rating: 3.5/5 (813) Yelp.com
https://www.yelp.com/biz/bostons-restaurant-and-sports-bar-fontana-3

Rating: 3.5/5 (144)

Source
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

Providing equality of access to jobs, promotions, and other opportunities within Boston Pizza restaurants

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Do they have an above average rating from their employees?
Yes

Rating: 3.7/5 (2373) Indeed.com
https://www.indeed.com/cmp/Boston-Pizza/reviews?fcountry=ALL

Rating: 3.8/5 (525) GlassDoor.com

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Do they offer their employees average or above compensation and benefits within their industry?
Yes

Rating: 3.8/5 (525) GlassDoor.com
https://www.glassdoor.com/Reviews/Boston-Pizza-Reviews-E151206.htm

Rating: 3/5 (418) Indeed.com

Source
Do they use ethically sourced materials?
Yes

Boston Pizza switched to biodegradable straws from plastic straws in January 2017

Do they have a sustainability or environmental program in place?
Unknown

Unable to find any info on this — me either

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Boston Pizza switched to biodegradable straws from plastic straws in January 2017.

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Boston's: “The Boston’s Pizza Foundation is committed to giving back to the communities in which we operate.”

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Are they transparent about the organizations and causes they give money to?
Yes

Big Brother Big Sister, Kids Help Phone and more.

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Do they support local businesses and communities?
Yes
Source

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Overview

Boston Pizza, also known as Boston’s The Gourmet Pizza Restaurant and Sports Bar, is a Canadian multinational restaurant chain that owns and franchises locations in Canada, the United States and Mexico.

Rating

Users Rating
Not Rated