Capital One
174-logo.jpg

Capital One

McLean, Virginia
Overall Rating
Not Rated
Website
capitalone.com
Add A Review

Answer the following questions to review

SCORD Rating

very-poor poor fear good very-good icon-active

Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Checking & Savings, Credit Cards, Loans, & more.

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Returns/Refunds on certain purchased items with conditions.

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: 1994. Ranks #4 compared to competitors, according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 3.8/5 (1989) ConsumerAffairs.com

Is it easy to connect with a customer service representative?
Yes

"Phone, Help Topics, Mail & more.

Source
Do they provide a simple and enjoyable customer experience?
Yes

RATING: 3.7/5 (68,362) WalletHub.com RATING: 1.3/5 (582) TrustPilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

EEO

Source
Do they have an above average rating from their employees?
Yes

RATING: 4.1/5 (9,520) Glassdoor.com RATING: 3.9/5 (9199) Indeed.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Average Capital One hourly pay ranges from approximately $12.34 per hour for Barista to $87.00 per hour for Project Manager. Indeed.com Benefits: 401(k), Time Off, Medical Plans, & more. www.capitalonecareers.com/benefit

Do they use ethically sourced materials?
Yes

Capital One: "In 2016, we announced our most ambitious commitment yet. Beginning in 2017, we set a new goal for 95% of our paper to come from sources that are either certified by the Forest Stewardship Council® (FSC) or contain at least 30% recycled post-consumer waste."

Source
Do they have a sustainability or environmental program in place?
Yes

Capital One: "In May 2014, Capital One partners with SolarCity by investing $100 million dollars to finance thousands of residential solar power systems. This deal is Capital One Bank’s first renewable energy investment and reflects the bank’s commitment to growing and expanding into the renewable energy sector."

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Capital One: "Carbon Neutral for Scope 1, 2 and business travel emissions, 50% reduction of campus landfill waste by 2025"

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Change Capital Fund.

Source
Are they transparent about the organizations and causes they give money to?
Yes
Source
Do they support local businesses and communities?
Yes

Capital One: "By partnering with local nonprofits and civic leaders, we are taking mainstream banking into underserved neighbourhoods and assisting with affordable housing, small business, workforce training, asset and wealth building, financial education and much more."

Source

View Scord Rating

Overview

Capital One Financial Corporation is an American bank holding company specializing in credit cards, auto loans, banking, and savings accounts, with operations primarily in the United States. It is on the list of largest banks in the United States and has developed a reputation for being a technology-focused bank.

Rating

Users Rating
Not Rated