

Charter Communications (Spectrum)
Stamford, CT
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Spectrum is committed to customer satisfaction. If you have a question or complaint, sign in for troubleshooting tips or contact us — we're here to help."
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 1993. Network Reliability.
SourceDo they have a consistently high customer service score in consumer reports or on social media?
Yes
2.4+ Million Likes on Facebook.
https://www.facebook.com/Spectrum/?ref=page_internal
RATING: 3.8/5 (6783)
https://broadbandnow.com/Charter-Communications-reviews"
Do they provide a simple and enjoyable customer experience?
Yes
RATING: 3.1/5 (520)
https://www.consumeraffairs.com/cell_phones/bright_house.html
RATING: 9.6/10
https://cordcutting.com/isp/spectrum/reviews/
Do they have an above average rating from their employees?
Yes
RATING: 3.1/5 (6533)
https://www.glassdoor.com/Reviews/Spectrum-Reviews-E1500006.htm
RATING: 3/5 (106)
https://www.indeed.com/cmp/Charter-Communications-Inc/reviews?fcountry=ALL
Do they offer their employees average or above compensation and benefits within their industry?
Yes
401K, Insurance, Paid leave, & more.
https://www.payscale.com/research/US/Employer=Charter_Communications%2C_Inc./Benefits
Payscale: "Charter Communications, Inc. pays its employees an average of $19.22 an hour. Hourly pay at Charter Communications, Inc. ranges from an average of $14.16 to $36.55 an hour."
Do they use ethically sourced materials?
Yes
Charter Communications: "We approach Diversity & Inclusion holistically through a strategy focused on five pillars – Our People, Our Culture of Inclusion, Products & Services, Our Suppliers and Community. Within that framework, we have clear objectives to achieve our goals."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Spectrum Foundation.
SourceAre they transparent about the organizations and causes they give money to?
Yes
DAV, Wounded Warrior, FoodBank, & more.
SourceDo they support local businesses and communities?
Yes
Charter Communications: "Spectrum is committed to improving communities and impacting lives where our customers and employees live and work."
SourceOverview
Charter Communications, Inc., is an American telecommunications and mass media company with services branded as Charter Spectrum. With over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third-largest pay-TV operator behind Comcast and AT&T.