

Chick-fil-A
College Park, Georgia
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
On Chik-Fil-A merchandise: “We guarantee the quality of our products, and will gladly accept returns of unworn, unwashed, undamaged, or defective products.”
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Chick-fil-A has been in business since1967.
Ranks #1 with other competitors
https://www.comparably.com/companies/chick-fil-a/competitors
Rating: 4.9/5 (11,302)
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
Chick-fil-A Rating: 4/5 (350)
ConsumerAffairs.com
Is it easy to connect with a customer service representative?
Yes
Chick-fil-A online, mail or call.
SourceDo they provide a simple and enjoyable customer experience?
Yes
Chick-fil-A: “We love hearing from our customers, and we value your feedback.”
Rating: 4.9/5 (11,302)
https://www.influenster.com/reviews/chick-fil-a
Rating: 3.5/5 (388) Yelp.com
https://www.yelp.com/biz/chick-fil-a-san-diego-7
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Chick-fil-A: “Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit, and business need.”
SourceDo they offer their employees average or above compensation and benefits within their industry?
Yes
Rating: 3.2/5 (4497) Indeed.com
https://www.indeed.com/cmp/Chick--fil--a/reviews?fcountry=US&ftopic=paybenefits&sort=rating_desc
Rating: 3.9/5 GlassDoor.com
https://www.glassdoor.com/Reviews/Chick-fil-A-Reviews-E5873.htm
Do they use ethically sourced materials?
Yes
Chick-fil-A: “Chick-fil-A, Inc. (“CFA”) is committed to legal compliance and ethical conduct for itself and expects the same of its vendors."
SourceDo they have a sustainability or environmental program in place?
Yes
Yes in their buildings, products and more.
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Chick-fil-A: “Through material development and market testing, Chick-fil-A is thoughtfully searching for sustainable design solutions that are recyclable, compostable, or contain recycled content.”
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
The Chick-fil-A Foundation, Junior Achievement USA, Covenant House, and more.
SourceAre they transparent about the organizations and causes they give money to?
Yes
Chick-fil-A: “I have always found more joy in giving when I did not expect anything in return.” Chick-fil-A gives to their “The Chick-fil-A Foundation,” Junior Achievement USA, Covenant House, and more.
SourceDo they support local businesses and communities?
Yes
Chick-fil-A: “We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.”
SourceOverview
Chick-fil-A is one of the largest American fast food restaurant chains and the largest whose specialty is chicken sandwiches. Its headquarters is in College Park, Georgia. Chick-fil-A was originally founded as the Dwarf Grill in 1946, changing the name to ‘Dwarf House’ until rebranding as Chick-fil-A in 1967.