Chick-fil-A
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Chick-fil-A

College Park, Georgia
Overall Rating
Not Rated
Website
chick-fil-a.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes
Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

On Chik-Fil-A merchandise: “We guarantee the quality of our products, and will gladly accept returns of unworn, unwashed, undamaged, or defective products.”

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Chick-fil-A has been in business since1967.

Ranks #1 with other competitors

https://www.comparably.com/companies/chick-fil-a/competitors

Rating: 4.9/5 (11,302)

Source
Do they have a consistently high customer service score in consumer reports or on social media?
Yes

Chick-fil-A Rating: 4/5 (350)
ConsumerAffairs.com

Source
Is it easy to connect with a customer service representative?
Yes

Chick-fil-A online, mail or call.

Source
Do they provide a simple and enjoyable customer experience?
Yes

Chick-fil-A: “We love hearing from our customers, and we value your feedback.”

Rating: 4.9/5 (11,302)
https://www.influenster.com/reviews/chick-fil-a

Rating: 3.5/5 (388) Yelp.com
https://www.yelp.com/biz/chick-fil-a-san-diego-7

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

Chick-fil-A: “Chick-fil-A, Inc. is an equal opportunity employer that values diversity and inclusion. We make employment decisions on the basis of qualifications, merit, and business need.”

Source
Do they have an above average rating from their employees?
Yes

Rating: 4/5 (4617) Indeed.com

Source
Do they offer their employees average or above compensation and benefits within their industry?
Yes

Rating: 3.2/5 (4497) Indeed.com
https://www.indeed.com/cmp/Chick--fil--a/reviews?fcountry=US&ftopic=paybenefits&sort=rating_desc

Rating: 3.9/5 GlassDoor.com
https://www.glassdoor.com/Reviews/Chick-fil-A-Reviews-E5873.htm

Do they use ethically sourced materials?
Yes

Chick-fil-A: “Chick-fil-A, Inc. (“CFA”) is committed to legal compliance and ethical conduct for itself and expects the same of its vendors."

Source
Do they have a sustainability or environmental program in place?
Yes

Yes in their buildings, products and more.

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Chick-fil-A: “Through material development and market testing, Chick-fil-A is thoughtfully searching for sustainable design solutions that are recyclable, compostable, or contain recycled content.”

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

The Chick-fil-A Foundation, Junior Achievement USA, Covenant House, and more.

Source
Are they transparent about the organizations and causes they give money to?
Yes

Chick-fil-A: “I have always found more joy in giving when I did not expect anything in return.” Chick-fil-A gives to their “The Chick-fil-A Foundation,” Junior Achievement USA, Covenant House, and more.

Source
Do they support local businesses and communities?
Yes

Chick-fil-A: “We should be about more than just selling chicken. We should be a part of our customers’ lives and the communities in which we serve.”

Source

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Overview

Chick-fil-A is one of the largest American fast food restaurant chains and the largest whose specialty is chicken sandwiches. Its headquarters is in College Park, Georgia. Chick-fil-A was originally founded as the Dwarf Grill in 1946, changing the name to ‘Dwarf House’ until rebranding as Chick-fil-A in 1967.

Rating

Users Rating
Not Rated