Cigna
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Cigna

Bloomfield, Connecticut
Overall Rating
Not Rated
Website
cigna.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Insurance-Health, Dental, Medicare & more

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Satisfaction with conditions: "If You are not satisfied, for any reason, with the terms of this Policy You may return it to Us within 10 days of receipt."

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded in 1982. Ranks #8 in the US. insurancebusinessmag.com

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 2.1/5 (78) ConsumerAffairs.com

Is it easy to connect with a customer service representative?
Yes

Chat, Address, Phone & more.

Source
Do they provide a simple and enjoyable customer experience?
No

RATING: 1.6/5 (71) TrustPilot.com RATING: 2.4/5 (427) WalletHub.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Source
Do they have an above average rating from their employees?
Yes

RATING: 3.7/5 (3794) Indeed.com RATING: 3.7/5 (2939) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Hourly pay ranges from $12.40 to $42.47. Indeed.com Benefits: Health Savings Account (HSA), Insurance, Flexible Spending Account (FSA) & more. Glassdoor.com

Do they use ethically sourced materials?
Yes

Cigna: "We expect our suppliers to comply with all applicable environmental laws and regulations and we continue to enhance our responsible procurement practices." https://www.cigna.com/about-us/corporate-responsibility/environmental-policy-statement

Do they have a sustainability or environmental program in place?
Yes

Cigna: "Because we are keenly focused on the connection between planetary health and human health, we consider managing environmental risks and opportunities to be important to our business."

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Cigna: "We aim to reduce carbon emissions in support of the 1.5 degrees pathway recommended by the scientific community and the United Nations Global Compact."

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Cigna Foundation

Are they transparent about the organizations and causes they give money to?
Yes

Cigna: "Cigna's charitable giving includes our Civic Affairs funding to nonprofit organizations in the form of charitable sponsorships and financial support from our business units."

Source
Do they support local businesses and communities?
Yes

Cigna: "Our combined charitable giving portfolio accomplishes our goals through partnerships with nonprofit organizations. Together, we work to improve the health and well-being of individuals, families and communities."

Source

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Overview

Cigna is an American worldwide health services organization based in Bloomfield, Connecticut. Its insurance subsidiaries are major providers of medical, dental, disability, life and accident insurance and related products and services, the majority of which are offered through employers and other groups.

Rating

Users Rating
Not Rated