

Cigna
Bloomfield, Connecticut
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Insurance-Health, Dental, Medicare & more
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Satisfaction with conditions: "If You are not satisfied, for any reason, with the terms of this Policy You may return it to Us within 10 days of receipt."
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded in 1982. Ranks #8 in the US. insurancebusinessmag.com
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 2.1/5 (78) ConsumerAffairs.com
Is it easy to connect with a customer service representative?
Yes
Chat, Address, Phone & more.
SourceDo they provide a simple and enjoyable customer experience?
No
RATING: 1.6/5 (71) TrustPilot.com RATING: 2.4/5 (427) WalletHub.com
Do they have an above average rating from their employees?
Yes
RATING: 3.7/5 (3794) Indeed.com RATING: 3.7/5 (2939) Glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Hourly pay ranges from $12.40 to $42.47. Indeed.com Benefits: Health Savings Account (HSA), Insurance, Flexible Spending Account (FSA) & more. Glassdoor.com
Do they use ethically sourced materials?
Yes
Cigna: "We expect our suppliers to comply with all applicable environmental laws and regulations and we continue to enhance our responsible procurement practices." https://www.cigna.com/about-us/corporate-responsibility/environmental-policy-statement
Do they have a sustainability or environmental program in place?
Yes
Cigna: "Because we are keenly focused on the connection between planetary health and human health, we consider managing environmental risks and opportunities to be important to our business."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Cigna: "We aim to reduce carbon emissions in support of the 1.5 degrees pathway recommended by the scientific community and the United Nations Global Compact."
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Cigna Foundation
Are they transparent about the organizations and causes they give money to?
Yes
Cigna: "Cigna's charitable giving includes our Civic Affairs funding to nonprofit organizations in the form of charitable sponsorships and financial support from our business units."
SourceDo they support local businesses and communities?
Yes
Cigna: "Our combined charitable giving portfolio accomplishes our goals through partnerships with nonprofit organizations. Together, we work to improve the health and well-being of individuals, families and communities."
SourceOverview
Cigna is an American worldwide health services organization based in Bloomfield, Connecticut. Its insurance subsidiaries are major providers of medical, dental, disability, life and accident insurance and related products and services, the majority of which are offered through employers and other groups.