

Colonial Life
Columbia, SC
Overall Rating
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Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Life, Accident, Disability Insurance for Individuals, Employers plus more
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Returns with conditions, Colonial Life: "If, for any reason, you are not satisfied with the policy, you can return it to us at our home office within 30 days after you receive it..."
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded:1939 Ranks #1 compared to competitors, according to Comparably.com Colonial Life has good to excellent financial strength ratings by Moody's, S&P, and AM Best credit rating companies. reviews.com
Do they have a consistently high customer service score in consumer reports or on social media?
No
RATING: 1.5 (38) ConsumerAffairs.com
Do they provide a simple and enjoyable customer experience?
Yes
RATING: 4.3/5 (45) WalletHub.com
Do they have an above average rating from their employees?
Yes
RATING: 3.6/5 (632) Indeed.com RATING: 3.8/5(637) Glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
No
Benefits: Perks & Discounts · Free Lunch or Snacks · Employee Assistance Program · Gym Membership & more. Glassdoor.com Average Hourly Pay Rate: $9. Insurance Sales Agent to $37. Senior Executive Assistant Payscale.com
Do they use ethically sourced materials?
Unknown
No information found.
Do they have a sustainability or environmental program in place?
Unknown
No Information Found.
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Unknown
No Information Found.
Do they partner with or directly donate to charitable or social causes or have a foundation?
Unknown
No Information Found. Found this statement, that in 2019, Colonial Life's impact was $2,400,00. focused on education. 2018-Colonial Life’s corporate social responsibility program focuses on three main areas: education, health and wellness, and cultural arts. Over the past three years alone, the company has donated $6.3 million to charitable organizations, while employees contributed a combined 34,600 hours of volunteer time.
Are they transparent about the organizations and causes they give money to?
No
Colonial Life: "Colonial Life supports employee philanthropy through a variety of programs and initiatives and embodies a culture that supports employee volunteerism." CL Community Giving 2019.pdf
Do they support local businesses and communities?
Yes
"We’re committed to providing equitable opportunities for Black, Hispanic, Latino, and economically disadvantaged students to thrive. We do this by funding programs that-- Encourage social-emotional health.-- Provide career & post-secondary preparation.--Remove barriers to post-secondary success."
SourceOverview
Colonial Life & Accident Insurance Company is an American insurance company. Colonial Life offers disability, accident, life, cancer, critical illness and hospital confinement insurance plans in 49 states.