Columbia Sportswear

Do their products/services have a variety of features and benefits?

Yes

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Yes

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded: 1938 RATING: 3.2/5

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

RATING: 4.6/5 (470)

Is it easy to connect with a customer service representative?

Yes

Email, Chat, Phone

Do they provide a simple and enjoyable customer experience?

Yes

RATING: 4.5/5

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

Do they have an above average rating from their employees?

Yes

RATING: 3.7/5

Do they offer their employees average or above compensation and benefits within their industry?

Yes

RATING: 4.7/5

Do they use ethically sourced materials?

Yes

Do they have a sustainability or environmental program in place?

Yes

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

Columbia partners with the Skin Cancer Foundation and National Breast Cancer Foundation and more.

Are they transparent about the organizations and causes they give money to?

Yes

Do they support local businesses and communities?

Yes

Columbia Sportswear: “We support our employees, customers, and communities around the world in their efforts to leave the world better than they found it.”