

Costco Wholesale
Issaquah, WA
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Costco has groceries, clothing, electronics, furniture, appliances, and services such as photos, optical, floral, and travel. costco.com
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Has a 100% satisfaction guarantee.
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
There are web articles on what to buy at Costco due to the cult following of them.
https://www.delish.com/food-news/g22088913/costco-cult-favorites/
https://www.sheknows.com/living/slideshow/2153697/best-costco-products/
Do they have a consistently high customer service score in consumer reports or on social media?
No
Ratings: 1.6/5 (916) https://www.trustpilot.com/review/www.costco.com?page=2
Ratings: 4/5 (1218) https://www.sitejabber.com/reviews/costco.com
Consumer affairs 3.8 https://www.consumeraffairs.com/retail/costco-wholesale.html 2.6 on https://www.reviews.io/company-reviews/store/costco-com Avg of 3
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Inclusion - https://www.costco.com/inclusion.html You can see their EEO report below.
SourceDo they have an above average rating from their employees?
Yes
4.1/5 on Indeed.com 4/5 on GlassDoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Health, financial and family care, retirement, and parenting support.
SourceDo they use ethically sourced materials?
Yes
They work with each department - like animal welfare.
SourceDo they have a sustainability or environmental program in place?
Yes
Employees, community, operations, strategy.
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Working out packaging with waste, recycling and plastic waste. https://www.costco.com/sustainability-packaging.html In 2018 with Penske came up with a truck that increases payload capacity and reducing body weight. See more about what they are doing with that and more, below.
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
They donate 1% of pretax profits to charitable organizations for children, education, health and human services.
SourceAre they transparent about the organizations and causes they give money to?
Yes
Do not list them all, but some $43 million in 2019 went to United Way, Children's Miracle Network, Costco Scholarship fund.
SourceDo they support local businesses and communities?
Yes
They have a volunteer reading program with all their employees. Last year was most successful to date.
SourceOverview
Costco Wholesale Corporation is an American multinational corporation which operates a chain of membership-only warehouse clubs.