CVS Health
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CVS Health

Woonsocket, Rhode Island
Overall Rating
Not Rated
Website
cvshealth.com
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SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes
Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Return & Guarantee. CVS: "All CVS Pharmacy Brand products are 100% satisfaction guaranteed or your money back."

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded in 1963. Ranks #2 compared to competitors. https://www.comparably.com/companies/cvs-health/competitors

Do they have a consistently high customer service score in consumer reports or on social media?
No

RATING: 3.8/5 (733) https://www.consumeraffairs.com/rx/cvs_rx.html
RATING: 1.4/5 (855) https://www.trustpilot.com/review/www.cvs.com

Is it easy to connect with a customer service representative?
Yes

Mail, Phone & more.

Source
Do they provide a simple and enjoyable customer experience?
Yes

RATING: 3.5/5 (322) https://www.sitejabber.com/reviews/cvs.com RATING: 3.8/5 (733) https://www.consumeraffairs.com/rx/cvs_rx.html

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Source
Do they have an above average rating from their employees?
Yes

RATING: 3.3/5 (25,570) https://www.indeed.com/cmp/CVS-Health/reviews?fcountry=ALL RATING: 3/5 (18,655)

Source
Do they offer their employees average or above compensation and benefits within their industry?
Yes

CVS: "Our Total Rewards are made up of four key components—compensation programs, health benefits, financial benefits and time away from work." https://jobs.cvshealth.com/employee-benefits?prefilters=none&CloudSearchLocation=none&CloudSearchValue=none Payscale: "Hourly pay at CVS / Pharmacy ranges from an average of $10.58 to $27.71 an hour."

Source
Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes
Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

CVS encourages customers to get digital receipts, to bring their own reusable bag, they have in store plastic bag and pill bottle recycling.

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

The Aetna Foundation.

Source
Are they transparent about the organizations and causes they give money to?
Yes

March of Dimes, American Heart Association, Arthritis Foundation & more.

Source
Do they support local businesses and communities?
Yes
Source

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Overview

CVS Health is an American healthcare company that owns CVS Pharmacy, a retail pharmacy chain; CVS Caremark, a pharmacy benefits manager; Aetna, a health insurance provider, among many other brands.

Rating

Users Rating
Not Rated