Dropps
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Dropps

Philadelphia, Pennsylvania
Overall Rating
Not Rated
Website
dropps.com
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SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes
Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Dropps: "Satisfaction is guaranteed. Easy returns and refunds." (this is stated on the welcome page, but under their return/refund fine print they state they are not able to accept returns) https://www.dropps.com/pages/welcome (in the fine print) Dropps: "We are not able to accept returns, and instead ask that unwanted product be donated or shared with friends and family to prevent waste."

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded in 2005. Dropps Ranked #289 on Inc 5000 America's Fastest-Growing Companies In 2020. https://www.dropps.com/blogs/press

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

Online mostly pro-reviews, stating "it is non-toxic, biodegradable and recyclable," "it is pre-measured and good for kids/babies sensitive skin." Not many con-reviews, some say "it doesn't clean really heavily stained loads of laundry and some pre-treatments are needed for these.RATING: 3.7/5 (79) https://www.amazon.com/gp/aw/reviews/B001F0REY4
RATING: 3.1/5 https://offthebroiler.com/dropps-laundry-reviews/

Is it easy to connect with a customer service representative?
Yes

Email, Phone and FAQs.

Source
Do they provide a simple and enjoyable customer experience?
Yes

RATING: 4/5 (243)

Source
Do they have Equal Opportunity employment or use fair trade labor practices?
Unknown

No information found.

Do they have an above average rating from their employees?
Yes

5/5 (3)

Source
Do they offer their employees average or above compensation and benefits within their industry?
Unknown

No Information Found.

Do they use ethically sourced materials?
Yes

Dropps: "We set high standards and expectations for our suppliers to manage their businesses and employees in a responsible, ethical manner."

Source
Do they have a sustainability or environmental program in place?
Yes

Their business is based on environmental/eco-friendly products. Dropps: "Our packaging is designed with the intention to reduce single-use plastic and leave no trace on the environment."

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Dropps: "Our packaging is designed with the intention to reduce single-use plastic and leave no trace on the environment. " They also use Carbon Neutral Shipping.

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Oceana: "Oceana is dedicated to advocating for science-based fishery management and restoring the world's oceans."

Source
Are they transparent about the organizations and causes they give money to?
No

No information found.

Do they support local businesses and communities?
Yes

Dropps: "We believe in supporting local jobs, communities, small businesses and fair wages."

Source

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Overview

Dropps is a direct-to-consumer laundry detergent e-commerce company, that manufactures and sells laundry detergent pods and other unit dose household cleaning products. They offer subscription-based products. Their narrative is, they’re no-frills: no dye, no colors, completely hypoallergenic, and no plastic.

Rating

Users Rating
Not Rated