

Estee’ Lauder
New York, NY
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Skincare Products, Make-Up, Fragrance & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Returns/Exchanges with conditions.
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 1946. Ranks #1 in Product Quality, according to Comparably.com
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 5/5 (358) Facebook.com RATING: 4/5 (227) ConsumerAffairs.com
Is it easy to connect with a customer service representative?
Yes
Chat Live, Email, Phone & more.
SourceDo they provide a simple and enjoyable customer experience?
Yes
RATING: 4.9/5 (1,536) TrustPilot.com RATING: 9.2/10 (62,176 bizratesurveys.com
Do they have an above average rating from their employees?
Yes
RATING: 4/5 (2,660) Glassdoor.com RATING: 4.1/5 (2,062) Indeed.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Average The Estée Lauder Companies hourly pay ranges from approximately $11.00 per hour for Assembler to $27.00 per hour for Greeter. Indeed.com Benefits: Education, Insurance, Family Support and Flexibility & more.
SourceDo they have a sustainability or environmental program in place?
Yes
Estee' Lauder: "Since 2003, our company owned manufacturing and distribution facilities have sent zero waste-to-landfill. Any waste that cannot be recycled is incinerated and converted to energy."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Estee' Lauder: "We recognize our responsibility to reduce our contribution to global climate change by conserving energy, investing in renewable sources of energy and reducing our greenhouse gas (GHG) emissions."
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
The Estée Lauder Companies Charitable Foundation
SourceAre they transparent about the organizations and causes they give money to?
Yes
Doctors Without Borders, The NYC COVID-19 Response & Impact Fund, Beauty United & more.
SourceDo they support local businesses and communities?
Yes
Direct Relief Fund to support COVID relief efforts, ELC Cares Employee Relief Fund , COVID-19 relief efforts by producing hand sanitizer for high-need groups and populations, including front-line medical staff, the mission of the ELCCF is to improve the well-being of our global communities, with an emphasis on women and girls.
SourceOverview
The Estée Lauder Companies Inc. is an American multinational manufacturer and marketer of prestige skincare, makeup, fragrance and hair care products, based in Midtown Manhattan, New York City.