Estee’ Lauder

Do their products/services have a variety of features and benefits?

Yes

Skincare Products, Make-Up, Fragrance & more.

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Yes

Returns/Exchanges with conditions.

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded: 1946. Ranks #1 in Product Quality, according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

RATING: 5/5 (358) Facebook.com RATING: 4/5 (227) ConsumerAffairs.com

Is it easy to connect with a customer service representative?

Yes

Chat Live, Email, Phone & more.

Do they provide a simple and enjoyable customer experience?

Yes

RATING: 4.9/5 (1,536) TrustPilot.com RATING: 9.2/10 (62,176 bizratesurveys.com

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

EOE

Do they have an above average rating from their employees?

Yes

RATING: 4/5 (‎2,660) Glassdoor.com RATING: 4.1/5 (‎2,062) Indeed.com

Do they offer their employees average or above compensation and benefits within their industry?

Yes

Average The Estée Lauder Companies hourly pay ranges from approximately $11.00 per hour for Assembler to $27.00 per hour for Greeter. Indeed.com Benefits: Education, Insurance, Family Support and Flexibility & more.

Do they use ethically sourced materials?

Yes

Do they have a sustainability or environmental program in place?

Yes

Estee' Lauder: "Since 2003, our company owned manufacturing and distribution facilities have sent zero waste-to-landfill. Any waste that cannot be recycled is incinerated and converted to energy."

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

Estee' Lauder: "We recognize our responsibility to reduce our contribution to global climate change by conserving energy, investing in renewable sources of energy and reducing our greenhouse gas (GHG) emissions."

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

The Estée Lauder Companies Charitable Foundation

Are they transparent about the organizations and causes they give money to?

Yes

Doctors Without Borders, The NYC COVID-19 Response & Impact Fund, Beauty United & more.

Do they support local businesses and communities?

Yes

Direct Relief Fund to support COVID relief efforts, ELC Cares Employee Relief Fund , COVID-19 relief efforts by producing hand sanitizer for high-need groups and populations, including front-line medical staff, the mission of the ELCCF is to improve the well-being of our global communities, with an emphasis on women and girls.