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Returns are free. Either damaged or defective or unworn.
Per multiple sites, they receive between 3.5 and 4.5 of 5 on their clothing.
Above-average - 3.5 on Consumer Affairs.
There are several ways to do this. They have a chat option, can be reached by phone, email, and snail-mail. There is a lot of information on their website for FAQ's that make it easy.
Seems people love the clothing, but if they have a problem customer service is hard to work with. Per the reviews on Consumer Affairs. 1.7 of 5 on Trust Pilot.
Gap Inc was the first fortune 500 company to announce equal pay for equal work. https://www.gapinc.com/en-us/values/equal-pay They are committed to supporting and improving labor rights and working conditions globally.
3.9 on Indeed. 3.7 on Glassdoor.
They offer Health Care, Savings & Retirement as well as things like Tuition Reimbursement, Commuter Programs, and Discounts.
100% of Gaps cotton will come from more sustainable sources by 2021.
Materials, water, reducing greenhouse gases by 50% in 2020.
Working towards 80% waste diversion.
They created the Gap Foundation in 1977. I cannot find a website for it, just shows gap.com
In their newsroom, you can view articles on the good things Gap is doing.
With PACE Advance people and communities.
The Gap, Inc. is an American worldwide clothing and accessories retailer.