

General Motors
Detroit, MI
Overall Rating
Website
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SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Cars, Trucks, SUV'S & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Warranty: "GMC backs your new vehicle with its no-deductible Bumper-to-Bumper Limited Warranty. The entire vehicle is warranted for repairs, including parts and labour, to correct any defect in materials or workmanship, for 3 years or 36,000 miles, whichever comes first (except normal maintenance)."
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 1908. Ranks #5 compared to their competitors, according to comparably.com According to BankInfoSecurity.com -- In 2009 GM filed for bankruptcy, $19.4 billion in federal aid was not enough to keep the automaker out of bankruptcy court. The federal government will put another $30 billion into the reorganization to fund operations. Taxpayers will own 60 percent of the company.
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 3.8/5 (245) ConsumerAffairs.com
Is it easy to connect with a customer service representative?
Yes
One Address. But you can go to their different brand's websites and find Phone, Email, & more contacts.
SourceDo they provide a simple and enjoyable customer experience?
No
RATING: 1.5/5 (38) TrustPilot.com Ranks #6 in customer service compared to their competitors, according to comparably.com
Do they have an above average rating from their employees?
Yes
RATING: 4.1/5 (8846) Indeed.com RATING: 3.8/5 (6871) Glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Benefits: 401(k), Healthcare, Time-Off & more. https://search-careers.gm.com/benefits Hourly pay ranges from $15.11 to $45.13 an hour. Payscale.com
Do they use ethically sourced materials?
Yes
General Motors: "From overseeing environmental impact to ensuring universal respect for human rights, the management of our global supply chain is a complex and critical task." https://www.gmsustainability.com/material-topics/supporting-supplier-responsibility.html
Do they have a sustainability or environmental program in place?
Yes
General Motors: "Recognizing the importance of taking action to limit the social and environmental impacts from natural rubber production, General Motors became the first automaker to commit to sustainable natural rubber."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
General Motors: "We are addressing climate change in many ways, most importantly by accelerating the widespread adoption of electric vehicles and using renewable energy to power our own operations."
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
General Motors Foundation Inc
Are they transparent about the organizations and causes they give money to?
Yes
STEM Education, Community Development, & more.
SourceDo they support local businesses and communities?
Yes
STEM, LGBTQ+Community, Girl Scouts, & more.
SourceOverview
General Motors Company is an American multinational corporation that designs, manufactures, markets, and distributes vehicles and vehicle parts, and sells financial services, with global headquarters in Detroit’s Renaissance Center.