General Motors
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General Motors

Detroit, MI
Overall Rating
Not Rated
Website
gm.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Cars, Trucks, SUV'S & more.

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Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Warranty: "GMC backs your new vehicle with its no-deductible Bumper-to-Bumper Limited Warranty. The entire vehicle is warranted for repairs, including parts and labour, to correct any defect in materials or workmanship, for 3 years or 36,000 miles, whichever comes first (except normal maintenance)."

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Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: 1908. Ranks #5 compared to their competitors, according to comparably.com According to BankInfoSecurity.com -- In 2009 GM filed for bankruptcy, $19.4 billion in federal aid was not enough to keep the automaker out of bankruptcy court. The federal government will put another $30 billion into the reorganization to fund operations. Taxpayers will own 60 percent of the company.

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 3.8/5 (245) ConsumerAffairs.com

Is it easy to connect with a customer service representative?
Yes

One Address. But you can go to their different brand's websites and find Phone, Email, & more contacts.

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Do they provide a simple and enjoyable customer experience?
No

RATING: 1.5/5 (38) TrustPilot.com Ranks #6 in customer service compared to their competitors, according to comparably.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

EOE

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Do they have an above average rating from their employees?
Yes

RATING: 4.1/5 (8846) Indeed.com RATING: 3.8/5 (6871) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Benefits: 401(k), Healthcare, Time-Off & more. https://search-careers.gm.com/benefits Hourly pay ranges from $15.11 to $45.13 an hour. Payscale.com

Do they use ethically sourced materials?
Yes

General Motors: "From overseeing environmental impact to ensuring universal respect for human rights, the management of our global supply chain is a complex and critical task." https://www.gmsustainability.com/material-topics/supporting-supplier-responsibility.html

Do they have a sustainability or environmental program in place?
Yes

General Motors: "Recognizing the importance of taking action to limit the social and environmental impacts from natural rubber production, General Motors became the first automaker to commit to sustainable natural rubber."

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Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

General Motors: "We are addressing climate change in many ways, most importantly by accelerating the widespread adoption of electric vehicles and using renewable energy to power our own operations."

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Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

General Motors Foundation Inc

Are they transparent about the organizations and causes they give money to?
Yes

STEM Education, Community Development, & more.

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Do they support local businesses and communities?
Yes

STEM, LGBTQ+Community, Girl Scouts, & more.

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Overview

General Motors Company is an American multinational corporation that designs, manufactures, markets, and distributes vehicles and vehicle parts, and sells financial services, with global headquarters in Detroit’s Renaissance Center.

Rating

Users Rating
Not Rated