

Grove Collaborative
San Francisco, California
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Healthy home essentials, including cleaning concentrates, personal care products, plus more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Happiness Guarantee, Return/Refund with conditions: "If you are not completely satisfied with the quality of any product that you ordered, you may return the product..."
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 2012. Ranks #3 compared to competitors, according to Comparably.com
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
No reviews on Consumer Reports or Social Media. Apps Apple reviews RATING: 4.9/5 (16,474) https://apps.apple.com/us/app/grove-collaborative
Is it easy to connect with a customer service representative?
Yes
Call, Text, Chat, Email, FAQ's
SourceDo they provide a simple and enjoyable customer experience?
Yes
RATING: 4.4/5 (3,715) TrustPilot.com RATING: 2.8/5 (197) SiteJabber.com
Do they have an above average rating from their employees?
Yes
RATING: 3.6/5 (90) Glassdoor.com RATING: 2.6/5 (117) Indeed.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Hourly pay ranges from approximately $13.34 per hour for Shift Leader to $20.00 per hour for IT Technician. Benefits: 401K, Comprehensive medical, vision and dental, Free VIP membership and 25% employee discount plus more. https://www.grove.co/careers/
Do they use ethically sourced materials?
Yes
Grove Collaborative is a Certified B Corporation.
SourceDo they have a sustainability or environmental program in place?
Yes
Grove Collaborative is a Certified B Corporation. Grove Collaborative: "Grove is the first (and only) plastic neutral retailer in the world. Today: Reforestation supported by Seedling, Up next: 1 million trees planted by 2022."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Grove Collaborative is a Certified B Corporation. Grove Collaborative: "Today: Carbon neutral shipments & facilities. Up next: Reduce our entire footprint. Seedling by Grove is our line of tree-free paper products made entirely from bamboo."
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Partners with Arbor Day Foundation.
Are they transparent about the organizations and causes they give money to?
No
No information found.
Do they support local businesses and communities?
Yes
Donated $100k of cleaning and hand sanitiser products to public schools nationwide to equip schools. prnewswire.com
Overview
Grove Collaborative is an e-commerce company that offers a direct-to-consumer e-commerce platform for natural, eco friendly home essentials and personal care products. It was founded by Chris Clark, Jordan Savage, and Stuart Landesberg in 2012.