Guess
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Guess

Los Angeles, CA
Overall Rating
Not Rated
Website
guess.com
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SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes
Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Guess: “If you are not satisfied with your online purchase, we are happy to assist you with a return.”

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: 1981, Los Angeles, CA

Do they have a consistently high customer service score in consumer reports or on social media?
No

Rating: 1.7/5 (817) TrustPilot.com

Rating: 1/5 (164) ComplaintsBoard.com
https://www.complaintsboard.com/guess-b120823

Source
Is it easy to connect with a customer service representative?
Yes

Email, Call

Source
Do they provide a simple and enjoyable customer experience?
Yes

Rating: 4.5/5 (1117) Influenster.com
https://www.influenster.com/reviews/guess

Rating: 1.7/5 (817) TrustPilot.com
https://www.trustpilot.com/review/www.guess.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Source
Do they have an above average rating from their employees?
Yes

3.7/5 (2339) Indeed.com
https://www.indeed.com/cmp/Guess/reviews

Rating: 3.3/5 (1473) GlassDoor.com

Source
Do they offer their employees average or above compensation and benefits within their industry?
Yes

Rating: 3.7/5 (1484) SimplyHired.com

3.2/5 (304) Indeed.com
https://www.indeed.com/cmp/Guess/reviews?fcountry=US&ftopic=paybenefits

Source
Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes
Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

NAACP, Make A Wish Foundation, and more.

Source
Are they transparent about the organizations and causes they give money to?
Yes
Source
Do they support local businesses and communities?
Yes

Los Angeles LGBT, LA Food Bank, and more.

Source

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Overview

Guess is an American clothing brand and retailer. In addition to clothing for both men and women, Guess markets other fashion accessories such as watches, jewelry, perfumes, and shoes.

Rating

Users Rating
Not Rated