Hershey

Do their products/services have a variety of features and benefits?

Yes

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Yes

Hershey: "If you are not absolutely satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund of its purchase price. It's that simple."

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded: 1894

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

RATING: 4.3/5 Ranks #2 compared with other similar companies.
https://www.comparably.com/companies/hershey-company

RATING: 4.6/5
https://www.google.com/shopping/ratings/account/metrics?q=hersheys.com&c=US&v=9

Is it easy to connect with a customer service representative?

Yes

Email, Text, Phone & more.

Do they provide a simple and enjoyable customer experience?

Yes

RATING: 3.7/5 (37)

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

Do they have an above average rating from their employees?

Yes

RATING: 3.8/5 (1003)
https://www.indeed.com/cmp/The-Hershey-Company/reviews?fcountry=ALL

RATING: 4/5 (994)
https://www.glassdoor.com/Reviews/The-Hershey-Company-Reviews-E326.htm

Do they offer their employees average or above compensation and benefits within their industry?

Yes

Insurance, 401K, & more.

Do they use ethically sourced materials?

Yes

Hershey: "The Hershey Company, together with its subsidiaries, is committed to operating responsibly and sustainably throughout the world. Hershey has a history of operating with high ethical standards and integrity."

Do they have a sustainability or environmental program in place?

Yes

Hershey: "Our business, our planet, our communities, our children — they’ve always mattered. As one of America’s first companies built with purpose, we’ve always focused on doing well by doing good."

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

The MS Hershey Foundation

Are they transparent about the organizations and causes they give money to?

Yes

Crisis Text Line, Making Caring Common & more.

Do they support local businesses and communities?

Yes

Hershey: "One of the ways Hershey brings goodness to the world is through its commitment to supporting eligible nonprofit organizations through corporate contributions/grants. Our corporate philanthropy focuses on three core programmatic areas: Thriving Communities, Nourishing Minds, and Good Business. We also provide product donations to eligible nonprofits in the communities where we live and work."