Jeep

Do their products/services have a variety of features and benefits?

Yes

Jeeps, SUV's, Off-Road Vehicles & more.

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Yes

Warranties with limits, Jeep: "A manufacturer’s limited vehicle warranty, also called a limited auto warranty or limited factory warranty, covers defects or damage to your car that occur as a result of factory-installed parts."

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded: 1925.

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

RATING: 4/5 (455) ConsumerAffairs.com

Is it easy to connect with a customer service representative?

Yes

Chat, FAQ's, Phone & more.

Do they provide a simple and enjoyable customer experience?

No

RATING: 4.7/5 (71) Cars.com RATING: 251 Negative/ 8 Positive CustomerServiceScoreboard.com

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

EOE

Do they have an above average rating from their employees?

No

RATING: 3.3/5 (153) Indeed.com RATING: 2/5 (11) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?

Yes

Hourly rate average $11. to $50. Payscale.com Benefits: 401(k) Match, Vacation/Holiday Time Off, Flexible Work Arrangements & more.

Do they use ethically sourced materials?

Yes

Do they have a sustainability or environmental program in place?

Yes

Jeep, FCA Group: "5,600 environmental projects implemented at plants globally, 64% less waste generated at plants, 2.2 billion cubic meters of water saved through recycling at plants."

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

Jeep, FCA Group: "Where our journey to sustainability took us in 2019, as we moved ahead on autonomous driving, vehicle connectivity and electrification, and 27% less CO2 emitted at plants."

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

The FCA Foundation

Are they transparent about the organizations and causes they give money to?

Yes

Motor Citizens, Motor Citizens volunteers have been instrumental in supporting disaster relief efforts, mentoring, cleaning up streams and rivers, packaging and delivering food and other supplies to those in need, and supporting hundreds of other community service initiatives.

Do they support local businesses and communities?

Yes

Jeep, FCA Group: "We’re involved in numerous efforts to improve the world around us through financial giving, community initiatives and volunteer programs. We are devoted to providing a helping hand through various charitable programs focused on building a better global community. "