

Johnson & Johnson
New Brunswick, New Jersey
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
You can see them here.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Please see individual products.
Have their products/services been proven to have long-lasting and reliable results?
Yes
They have been around 130 years.
Do they have a consistently high customer service score in consumer reports or on social media?
Unknown
Unknown
Is it easy to connect with a customer service representative?
Yes
Through Social Media, Online, and phone.
SourceDo they provide a simple and enjoyable customer experience?
Unknown
Unknown at this time.
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Everywhere they are. https://www.jnj.com/about-jnj/diversity It is in their credo, you can see it below.
SourceDo they have an above average rating from their employees?
Yes
4.2 on Indeed. 4.1 on Glassdoor.
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Parental leave. Family benefits. Health initiatives.
SourceDo they have a sustainability or environmental program in place?
Yes
Recycling Initiatives. Global Sustainability Pledges. Innovative Products.
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Are pledging $800 mil for more sustainable products (packaging) by 2030.
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
They do this in a number of ways. The most current is committing to $50mil in COVID-19 relief efforts.
SourceAre they transparent about the organizations and causes they give money to?
Yes
You can view several below.
SourceDo they support local businesses and communities?
Yes
They have what they call GCI — Global Community Impact.
SourceOverview
Johnson & Johnson is an American multinational corporation founded in 1886 that develops medical devices, pharmaceutical, and consumer packaged goods.