LEGO
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LEGO

USA Enfield, CT (Billund, Denmark)
Overall Rating
Not Rated
Website
lego.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes
Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Lego: “If for any reason you are not entirely satisfied with an order, please contact Customer Service.”

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

The LEGO Group was founded in 1932. Rating: 4.6/5 (1215)

Source
Do they have a consistently high customer service score in consumer reports or on social media?
No

Rating: 4/5 (698) TripAdvisor.com

Rating: 2.5/5 (237) TrustPilot.com
https://www.trustpilot.com/review/www.lego.com

Source
Is it easy to connect with a customer service representative?
Yes

Call, Email, Chat, and Mail.

Source
Do they provide a simple and enjoyable customer experience?
Yes
Source
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

Lego: “At the LEGO Group we believe Everyone is Awesome, and we do our best to create a culture where everyone is safe, valued, and feel they belong.”

Source
Do they have an above average rating from their employees?
Yes

Rating: 4.2/5 (296) Indeed.com

Source
Do they offer their employees average or above compensation and benefits within their industry?
Yes

Rating: 3.8/5 (296) Indeed.com

Rating: 3.3/5 (773) GlassDoor.com
https://www.glassdoor.com/Reviews/The-LEGO-Group-Reviews-E3944.htm

Source
Do they use ethically sourced materials?
Yes

Lego: “The 12 Responsible Business Principles set out our expectations for our own production sites, suppliers and partners and relate to ethics, people, children, and the environment.”

Source
Do they have a sustainability or environmental program in place?
Yes

Lego: “At the LEGO Group, we’re playing our part in building a sustainable future and creating a better, brighter world for our children to inherit.”

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Materials, Packaging, Reducing Waste, and CO2 impact.

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Source
Are they transparent about the organizations and causes they give money to?
Yes

UNICEF, Save the Children, and more.

Source
Do they support local businesses and communities?
Yes
Source

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Overview

Lego is a line of plastic construction toys that are manufactured by The Lego Group, a privately held company based in Billund, Denmark. The company’s flagship product, Lego, consists of variously coloured interlocking plastic bricks accompanying an array of gears, figurines called minifigures, and various other parts.

Rating

Users Rating
Not Rated