Liberty Mutual Ins Group

Do their products/services have a variety of features and benefits?

Yes

Home, Auto, Motorcycle, Life & more.

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

No

No information found concerning this question.

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded in 1912.

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

RATING: 4/5 (1472) ConsumerAffairs.com

Is it easy to connect with a customer service representative?

Yes

Phone, Address, Email & more.

Do they provide a simple and enjoyable customer experience?

Yes

RATING: 3.1/5 (1148) WalletHub.com RATING: 4/5 (3468) ClearSurance.com

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

Do they have an above average rating from their employees?

Yes

RATING: 3.6/5 (4351) Indeed.com RATING: 3.6/5 (5424) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?

Yes

Hourly pay ranges from $12.61 to $26. Indeed.com Benefits: 401(k), HSA (Health Savings Account), Paid Leave & more.

Do they use ethically sourced materials?

Yes

Liberty Mutual: "Liberty Mutual is committed to procuring the highest quality of goods and services at the most efficient pricing available. Procurement collaborates with stakeholders across the company to select, engage and manage suppliers in support of our company's strategic objectives, and in line with the regulatory, ethical and cultural standards of our organization." https://www.libertymutualgroup.com/about-lm/corporate-information/suppliers/suppliers-liberty-mutual

Do they have a sustainability or environmental program in place?

Yes

Liberty Mutual: "We’re committed to being environmentally conscious and a force for social good, while operating with the highest standards of Governance (ESG)."

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

Carbon Offset.

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

Liberty Mutual Foundation. Partner with Spotlight: Crispus Attucks Children's Center.

Are they transparent about the organizations and causes they give money to?

Yes

Crispus Attucks Children's Center & more.

Do they support local businesses and communities?

Yes

Liberty Mutual: "At Liberty Mutual, philanthropy is not just something we do — it’s who we are. Every year, our employees serve, give and volunteer countless hours to help their communities. In total, 75% of all employees participated in Liberty Torchbearers programs in 2019."