

Liberty Mutual Ins Group
Boston, MA
Overall Rating
Website
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SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Home, Auto, Motorcycle, Life & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
No
No information found concerning this question.
Have their products/services been proven to have long-lasting and reliable results?
Yes
Founded in 1912.
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 4/5 (1472) ConsumerAffairs.com
Is it easy to connect with a customer service representative?
Yes
Phone, Address, Email & more.
SourceDo they provide a simple and enjoyable customer experience?
Yes
RATING: 3.1/5 (1148) WalletHub.com RATING: 4/5 (3468) ClearSurance.com
Do they have an above average rating from their employees?
Yes
RATING: 3.6/5 (4351) Indeed.com RATING: 3.6/5 (5424) Glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Hourly pay ranges from $12.61 to $26. Indeed.com Benefits: 401(k), HSA (Health Savings Account), Paid Leave & more.
SourceDo they use ethically sourced materials?
Yes
Liberty Mutual: "Liberty Mutual is committed to procuring the highest quality of goods and services at the most efficient pricing available. Procurement collaborates with stakeholders across the company to select, engage and manage suppliers in support of our company's strategic objectives, and in line with the regulatory, ethical and cultural standards of our organization." https://www.libertymutualgroup.com/about-lm/corporate-information/suppliers/suppliers-liberty-mutual
Do they have a sustainability or environmental program in place?
Yes
Liberty Mutual: "We’re committed to being environmentally conscious and a force for social good, while operating with the highest standards of Governance (ESG)."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Carbon Offset.
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Liberty Mutual Foundation. Partner with Spotlight: Crispus Attucks Children's Center.
Are they transparent about the organizations and causes they give money to?
Yes
Crispus Attucks Children's Center & more.
SourceDo they support local businesses and communities?
Yes
Liberty Mutual: "At Liberty Mutual, philanthropy is not just something we do — it’s who we are. Every year, our employees serve, give and volunteer countless hours to help their communities. In total, 75% of all employees participated in Liberty Torchbearers programs in 2019."
SourceOverview
Liberty Mutual Group is an American diversified global insurer and the third-largest property and casualty insurer in the United States. It ranks #77 on the Fortune 100 list of largest corporations in the United States based on 2019 revenue.