Lowe's
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Lowe’s

Mooresville, NC
Overall Rating
Not Rated
Website
lowes.com
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SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes
Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Returns, satisfaction and warranties on certain products and extended warranties offered.

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded in 1921. Ranks 3rd with a rating of 3.5/5 compared to similar companies.

Source
Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 4.5/5 (153,040)
https://www.facebook.com/pg/lowes/reviews/?ref=page_internal

RATING: 3.5/5 (976)
https://www.consumeraffairs.com/homeowners/lowes.html?#sort=top_reviews&filter=none

Is it easy to connect with a customer service representative?
Yes

Email, Phone & more.

Source
Do they provide a simple and enjoyable customer experience?
Yes

Customer Service/Reputation - 4/5
https://www.consumersadvocate.org/appliance-repair/c/lowes-appliance-repair-review

RATING: 2/5 (847)
https://www.complaintsboard.com/lowes-b116414

RATING: 3.7/5
https://www.consumeraffairs.com/homeowners/lowes.html

RATING: 3.2/5
https://www.sitejabber.com/reviews/lowes.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Source
Do they have an above average rating from their employees?
Yes

RATING: 3.6/5 (41,847)
https://www.indeed.com/cmp/Lowe%27s/reviews?fcountry=ALL

RATING: 3.4/5 (21,818)
https://www.glassdoor.com/Reviews/Lowe-s-Reviews-E415.htm

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Insurance, 401K, Paid Vacations & more.

Source
Do they use ethically sourced materials?
Yes

The decisions we make when improving our home affect the world around us. At Lowe’s, we strive to educate and enable our customers to make decisions that will reduce their environmental impact and save them money.

Source
Do they have a sustainability or environmental program in place?
Yes
Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Lowe's Foundation, "Lowe’s has a proud history of supporting the communities we serve, and we are dedicated to continuing that philanthropy."

Source
Are they transparent about the organizations and causes they give money to?
Yes

Habitat for Humanity, Building for Heros, American Red Cross, and more.

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Do they support local businesses and communities?
Yes
Source

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Overview

Lowe’s Companies, Inc., doing business as Lowe’s, is an American retail company specializing in home improvement. Headquartered in Mooresville, North Carolina, the company operates a chain of retail stores in the United States and Canada.

Rating

Users Rating
Not Rated