Lululemon
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Lululemon

Vancouver, Canada
Overall Rating
Not Rated
Website
shop.lululemon.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

A wide variety of athletic apparel & accessories.

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Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Lululemon: "If our product doesn't perform for you, we'll take it back. While we pride ourselves on creating long-lasting gear, our quality promise does not cover usage beyond the practical lifetime." Return Policy:

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Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded:1998 (Product reviews) RATING: 4.4/5 (3076) https://www.influenster.com/reviews/lululemon

Do they have a consistently high customer service score in consumer reports or on social media?
No

Lululemon Athletica ranks #1 compared to other competitors. RATING: 1.9/5 (75) https://www.consumeraffairs.com/online/lulu_com.html RATING: 1.8 on Trustpilot https://www.trustpilot.com/review/www.lululemon.com

Is it easy to connect with a customer service representative?
Yes

Live Chat, Phone, Email & more.

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Do they provide a simple and enjoyable customer experience?
No

RATING: 1.9/479 https://www.trustpilot.com/review/www.lululemon.com RATING: 1.6/126 https://www.sitejabber.com/reviews/lululemon.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

EOE

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Do they have an above average rating from their employees?
Yes

RATING: 4.4/5 (2725) Glassdoor.com RATING: 4.2/5 (696) Indeed.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Average lululemon Athletica hourly pay ranges from approximately $13.66 per hour for Warehouse Worker to $21.12 per hour for Assistant Store Manager. The average lululemon Athletica salary ranges from approximately $20,000 per year for Expeditor to $40,000 per year for a Warehouse Worker.

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Do they use ethically sourced materials?
Yes

Lululemon: "We know that a responsible supply chain starts with the decisions we make, so we partner with vendors who share our values and our commitment."

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Do they have a sustainability or environmental program in place?
Yes

Lululemon: "One of our core values, connection, plays a critical role in the wellbeing of people and planet, mind and body, and individual and collective."

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Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Lululemon: "Achieve at least 75 percent sustainable materials for our products by 2025."

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Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Here to Be partners with United Nations Foundation, Africa Yoga Project, Yoga Foster & more.

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Are they transparent about the organizations and causes they give money to?
Yes

Their "Here to Be" partners with many Yoga instructors & other organizations.

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Do they support local businesses and communities?
Yes

Here to Be Our Mission: "To disrupt inequity in wellbeing through movement, mindfulness,  and advocacy."

Source

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Overview

Lululemon Athletica, styled as lululemon athletica, is an athletic apparel retailer domiciled in Delaware and headquartered in Vancouver. Founded in 1998 as a retailer of yoga pants and other yoga wear, Lululemon has since expanded to sell its products internationally in 460 stores as well as online.

Rating

Users Rating
Not Rated