

Microsoft
Redmond, Washington
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Microsoft has Apps, PCs/Desktops, Software and more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Microsoft has limited returns/warranties. See individual products for specifics.
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
They have been in business since 1975. They firmly stand behind the quality and reliability of their products.
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
Above-average ratings on multiple sites. 3.8 on Consumer Affairs, 4.6 on G2. The scale of 1-5.
Is it easy to connect with a customer service representative?
Yes
Multiple ways to connect - email, chat, phone
Do they provide a simple and enjoyable customer experience?
Yes
Rating: 4/5 (1006) Consumer Affairs
SourceDo they have Equal Opportunity employment or use fair trade labor practices?
Yes
From all walks of life. https://careers.microsoft.com/us/en; https://www.microsoft.com/en-us/diversity/default.aspx Respect for human rights. Have multiple policies and practices in place.
SourceDo they have an above average rating from their employees?
Yes
Rating: 4.2/5 (6992) on Indeed.com and 4.3 on Glassdoor.
SourceDo they offer their employees average or above compensation and benefits within their industry?
Yes
They have a great compensation and benefits package for all employees.
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Multiple programs. Match employees funds, created education platforms, multiple apps.
SourceAre they transparent about the organizations and causes they give money to?
Yes
More than 86,000 non-profits to date. A non-profit can apply to be on the list, add volunteer requests, etc. As a new employee, you can give/volunteer to one already there, or add to the list.
SourceDo they support local businesses and communities?
Yes
On a global scale. They offer many resources to their vendors. They offer many avenues of assistance to small and medium-size businesses.
SourceOverview
Microsoft Corporation is an American multinational technology company. It develops, manufactures, licenses, supports, and sells computer software, consumer electronics, personal computers, and related services.