Nordstrom

Do their products/services have a variety of features and benefits?

Yes

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Yes

Nordstrom: "We handle returns on a case-by-case basis with the ultimate goal of making our customers happy."

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded in 1901. For over 100 years, Nordstrom's business philosophy has been based on providing the best possible service, selection, quality and value.

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

RATING: 3.6/5 (304)
https://www.consumeraffairs.com/online/nordstrom_com.html

5+ Million Likes on Facebook. (no reviews on FB)
https://www.facebook.com/Nordstrom/?ref=page_internal

Is it easy to connect with a customer service representative?

Yes

Phone, Chat & more.

Do they provide a simple and enjoyable customer experience?

Yes

RATING: 4.7/5 (2823)
https://www.influenster.com/reviews/nordstromcom

RATING: 3.5/5 (551)
https://www.sitejabber.com/reviews/nordstrom.com

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

Do they have an above average rating from their employees?

Yes

RATING: 3.9/5 (12688)
https://www.indeed.com/cmp/Nordstrom/reviews

RATING: 3.9/5 (15289)

Do they offer their employees average or above compensation and benefits within their industry?

Yes

Insurance, 401K, Paid time off & more. https://employeebenefit.info/nordstrom-employee-benefits/

Average Nordstrom hourly pay ranges from approximately $12.18 per hour for Merchandising Associate to $20.43 per hour for Tailor. The average Nordstrom salary ranges from approximately $18,000 per year for Merchandising Associate to $94,478 per year for Replenishment Associate.

Do they use ethically sourced materials?

Yes

Do they have a sustainability or environmental program in place?

Yes

Nordstrom: "By making better choices in nearly every area of our business, including what we buy, how we make clothes and other items, and how we operate, we're able to decrease the environmental impact of our products and services."

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

Nordstrom: "We're halving our use of plastic by eliminating plastic shopping bags and reducing poly bags where we can."

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

National Urban League, YWCA, Operation Warm, Black Lives Matter & more.

Are they transparent about the organizations and causes they give money to?

Yes

National Urban League, YWCA, Operation Warm, & more.

Do they support local businesses and communities?

Yes

Nordstrom: "Corporate Philanthropy is rooted in our history, and we're proud to support people in the communities we serve. Each year we invest millions of dollars throughout the U.S. and Canada."