

Nordstrom
Seattle, Washington
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Nordstrom: "We handle returns on a case-by-case basis with the ultimate goal of making our customers happy."
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded in 1901. For over 100 years, Nordstrom's business philosophy has been based on providing the best possible service, selection, quality and value.
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 3.6/5 (304)
https://www.consumeraffairs.com/online/nordstrom_com.html
5+ Million Likes on Facebook. (no reviews on FB)
https://www.facebook.com/Nordstrom/?ref=page_internal
Do they provide a simple and enjoyable customer experience?
Yes
RATING: 4.7/5 (2823)
https://www.influenster.com/reviews/nordstromcom
RATING: 3.5/5 (551)
https://www.sitejabber.com/reviews/nordstrom.com
Do they have an above average rating from their employees?
Yes
RATING: 3.9/5 (12688)
https://www.indeed.com/cmp/Nordstrom/reviews
RATING: 3.9/5 (15289)
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Insurance, 401K, Paid time off & more. https://employeebenefit.info/nordstrom-employee-benefits/
Average Nordstrom hourly pay ranges from approximately $12.18 per hour for Merchandising Associate to $20.43 per hour for Tailor. The average Nordstrom salary ranges from approximately $18,000 per year for Merchandising Associate to $94,478 per year for Replenishment Associate.
Do they have a sustainability or environmental program in place?
Yes
Nordstrom: "By making better choices in nearly every area of our business, including what we buy, how we make clothes and other items, and how we operate, we're able to decrease the environmental impact of our products and services."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Nordstrom: "We're halving our use of plastic by eliminating plastic shopping bags and reducing poly bags where we can."
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
National Urban League, YWCA, Operation Warm, Black Lives Matter & more.
SourceAre they transparent about the organizations and causes they give money to?
Yes
National Urban League, YWCA, Operation Warm, & more.
SourceDo they support local businesses and communities?
Yes
Nordstrom: "Corporate Philanthropy is rooted in our history, and we're proud to support people in the communities we serve. Each year we invest millions of dollars throughout the U.S. and Canada."
SourceOverview
Nordstrom, Inc. is an American luxury department store chain. Founded in 1901 by John W. Nordstrom and Carl F. Wallin, it originated as a shoe store and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.