

Office Depot
Boca Raton, FL
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
100% Satisfaction Guarantee/Return Policy
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded in 1987. The company demonstrates longevity in a very competitive market.
SourceDo they have a consistently high customer service score in consumer reports or on social media?
No
Consumer Affairs: Rating: 3.6 · 1,028 votes
TrustPilot: Rating: 1.3 · 319 reviews
Other reviews depend on location - average Google 3.8 rating for various locations checked.
Is it easy to connect with a customer service representative?
Yes
Responsive CSRs with various contact methods
SourceDo they provide a simple and enjoyable customer experience?
Yes
Known for trained, helpful in-store reps and seeking new ways to improve customer service: “Office Depot is leveraging some of its newest hand-held technologies as it adjusts its operations during the COVID-19 crisis."
SourceDo they have Equal Opportunity employment or use fair trade labor practices?
Yes
#LifeAtDepot is where our collective differences collide to create something truly amazing and what makes working here so beautifully different from working anywhere else.
SourceDo they have an above average rating from their employees?
Yes
Glassdoor: Rating: 3 · 4,980 votes
Indeed: Rating: 3.6 · 12,818 reviews
Do they offer their employees average or above compensation and benefits within their industry?
No
Comparably grade for Office Depot's compensation D 52 /100
https://www.comparably.com/companies/office-depot/reviews/compensation
payscale.com: “Average Hourly Rate for Office Depot, Inc. Employees $12.20 Avg. Hourly Rate Show Salary”
Do they use ethically sourced materials?
Yes
Office Depot endeavors to partner with suppliers who meet internationally recognized standards in dealing with its workers, the environment in which products are made as well as their supply chain operations.
https://www.officedepot.com/cm/help/paper-policy
Do they have a sustainability or environmental program in place?
Yes
In 2019, Office Depot launched public-facing goals around energy consumption, transportation emissions, and local communities for the first time, and released the company’s Sustainability Commitment Statement and Commitment to Safer Chemicals Policy.
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Office Depot has an overall environmental policy to buy greener, be greener, and sell greener. In the “buy greener” part of this policy we are committed to sourcing, using, and selling paper products that reduce our impact on the world’s forests.
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
The Office Depot Foundation supports non-profit organizations around the world, focused on improving the lives of children, building communities, and disaster relief.
SourceAre they transparent about the organizations and causes they give money to?
Yes
https://www.officedepot.com/cm/school-supplies/give-back
SourceDo they support local businesses and communities?
Yes
Whether renovating a school campus, providing backpacks full of supplies to students, or mentoring at-risk youth, we’re building a Caring Culture in our company and in our communities.
SourceOverview
The ODP Corporation is an American office supply retailing company headquartered in Boca Raton, Florida. The company has combined annual sales of approximately $11 billion, and employs about 38,000 associates with businesses in the United States.