PayPal
25-logo-2x.jpg

PayPal

San Jose, CA
Overall Rating
Not Rated
Website
paypal.com
Add A Review

Answer the following questions to review

SCORD Rating

very-poor poor fear good very-good icon-active

Scord Rating

Do their products/services have a variety of features and benefits?
Yes

PayPal, Honey, eBay, etc.

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

They have a Purchase Protection program:

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Roots date back to 1998. “PayPal is one of the largest online payment processors in the world. PayPal's history boasts a successful timeline of growth and innovation, becoming the desired way to pay for many.

Source
Do they have a consistently high customer service score in consumer reports or on social media?
No

Consumer Affairs: Rating: 1.1 · ‎805 votes

TrustPilot: Rating: 1.2 · ‎13,454 reviews

PCMag: 4 out of 5 stars

Capterra.com: Rating: 4.7 · ‎15,459 reviews

Is it easy to connect with a customer service representative?
Yes

Numerous methods of contact:

Source
Do they provide a simple and enjoyable customer experience?
Yes

Known for their transaction simplicity and reliability. “People are 54% More Willing to Buy When a Business Accepts PayPal.

Source
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Source
Do they have an above average rating from their employees?
Yes

Indeed: Rating: 3.9 · 1,369 reviews

Glassdoor: Rating: 3.9 · ‎3,954 votes

Do they offer their employees average or above compensation and benefits within their industry?
Yes

The average estimated annual salary, including base and bonus, at PayPal is $133,706, or $64 per hour, while the estimated median salary is $129,539, or $62 per hour.

Source
Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes
Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

We have a responsibility to properly manage our environmental footprint and an opportunity to help advance global environmental progress.

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

PayPal Giving Fund helps people support their favorite charities online. We receive donations through PayPal, eBay, and other technology platforms and make grants to our donors' recommended charities.

Source
Are they transparent about the organizations and causes they give money to?
Yes

Their setup for giving is consumer-driven:

Source
Do they support local businesses and communities?
Yes

PayPal Giving Fund offers numerous global community fundraisers:

Source

View Scord Rating

Overview

PayPal Holdings, Inc. is an American company operating a worldwide online payments system that supports online money transfers and serves as an electronic alternative to traditional paper methods like checks and money orders.

Rating

Users Rating
Not Rated