

Petco
San Diego, CA
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Pet Food, Pet Medication, Dog Grooming/Training, & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Returns with conditions.
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 1965. Ranks #3 in Product Quality, Ranks #4 compared to competitors, according to Comparably.com
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 3.8/5 (1,397) ConsumerAffairs.com 3+ Million Followers on Facebook.com
Do they provide a simple and enjoyable customer experience?
Yes
RATING: 3.8/5 (1,397) RATING: 1.5/5 (680) TrustPilot.com
Do they have an above average rating from their employees?
Yes
RATING: 3.3/5 (5,554) Indeed.com RATING: 3.2/5 (3,821) Glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Average hourly pay ranges from about $8.22 per hour for Sales Representative to $29.00 per hour for Administrative Assistant. Benefits: Medical plans, Paid time off, 401(k) & more. Indeed.com
Do they have a sustainability or environmental program in place?
Yes
Petco: "Petco fully supports Habit attitude. Habit attitude is a national initiative developed by the Aquatic Nuisance Species (ANS) Task Force in partnership with the Pet Industry Joint Advisory Council (PIJAC), U.S. Fish and Wildlife Service, Sea Grant and NOAA."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Products made with materials like organic cotton or recycled nylon.
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Petco Love (formerly Petco Foundation)
SourceAre they transparent about the organizations and causes they give money to?
Yes
Mission K9, Adoption & more.
SourceDo they support local businesses and communities?
Yes
California Wildfires, Hurricane Harvey, Florence, Irma, Baton Rouge flooding, and most recently during the COVID-19 pandemic.
SourceOverview
Petco Health and Wellness Company, Inc. is an American pet retailer with corporate offices in San Diego and San Antonio. Petco sells pet products and services, as well as certain types of live animals. Petco sells and holds fish, reptiles, small birds, hamsters, guinea pigs, and mice for adoption.