Philip Morris
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Philip Morris

New York, NY
Overall Rating
Not Rated
Website
philipmorrisusa.com
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SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Cigarettes, Cigarette papers

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Unknown

No information found.

Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: 1847. Ranks #1compared to competitors, according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?
Unknown

Ranks #3 in customer service Comparably.com

Is it easy to connect with a customer service representative?
No

FAQ's, Email.

Source
Do they provide a simple and enjoyable customer experience?
Yes

RATING: 1/5 (61) ComplaintsBoard.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

EOE

Source
Do they have an above average rating from their employees?
Yes

RATING: 4.2/5 (1560) Indeed.com RATING: 4/5 (2545) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Average Hourly Rate $16.00. Indeed.com Benefits: 401(k), Stock Options, Insurance & more. Glassdoor.com

Do they use ethically sourced materials?
Yes

Philip Morris: "We have designed a Supplier Due Diligence Framework to evaluate our suppliers’ status in social, environmental and business integrity..."

Source
Do they have a sustainability or environmental program in place?
Yes

Philip Morris: "designing products and using materials that can be recycled and/or reused, reducing water usage, promoting water recycling, Promoting anti-littering behaviour,..."

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Philip Morris: "Developing more environmentally friendly products (devices, consumables, accessories and packaging) by improving recyclability, efficiency and repairability. Reducing greenhouse gas emissions and energy consumption."

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Success360°, 4-H, Big Brothers Big Sisters, Boys & Girls Clubs. Altria College Opportunity Fund (ACOF) was created in 2012 as a way to provide scholarships to Richmond Public Schools. https://www.altria.com/

Are they transparent about the organizations and causes they give money to?
Yes

Success360°, 4-H, Big Brothers Big Sisters, Boys & Girls Clubs. Altria College Opportunity Fund (ACOF) was created in 2012 as a way to provide scholarships to Richmond Public Schools. https://www.altria.com/

Do they support local businesses and communities?
Yes

Philip Morris: "Our charitable giving and community investments are focused on access to education, empowering women, economic opportunity, as well as disaster preparedness and relief efforts."

Source

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Overview

Philip Morris International Inc. is a Swiss-American multinational cigarette and tobacco manufacturing company, with products sold in over 180 countries. The most recognized and best-selling product of the company is Marlboro. Philip Morris purchased Kraft in 1988, combining the company a year later with its other food unit, General Foods Corp. to form Kraft General Foods.

Rating

Users Rating
Not Rated