Progressive

Do their products/services have a variety of features and benefits?

Yes

Insurance for Home, Boat, RV, & more.

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

No

No information found on this. Refund info Progressive: "You can pay for your Progressive car insurance policy with a credit card, PayPal ... When you cancel with an insurer, you'll get a refund for the money you paid in."

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded in 1937. Progressive Insurance Ranks 2nd in Product Quality Score according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

RATING: 4/5 (1899) ConsumerAffairs.com RATING: 3.1/5 (13,072) ClearSurance.com

Is it easy to connect with a customer service representative?

Yes

live Chat, Email, Call & more.

Do they provide a simple and enjoyable customer experience?

Yes

J.D. Power 2020 Claims Satisfaction Score 872/1000 bankrate.com RATING: 3.4/5 (1880) WalletHub.com

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

Do they have an above average rating from their employees?

Yes

RATING: 3.7/5 (3215) Indeed.com RATING: 3.9/5 (3067) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?

Yes

Hourly pay ranges from $11. to $68. Indeed.com 401(k), Insurance, & more.

Do they use ethically sourced materials?

Unknown

No information found.

Do they have a sustainability or environmental program in place?

Yes

Progressive: "We invested in building automation that adjusts heating, cooling, and lighting based on occupancy, and we replaced building infrastructure with more energy-efficient equipment."

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

The Progressive Foundation.

Are they transparent about the organizations and causes they give money to?

No

Progressive: "When an employee gives any amount from $20 to $3,000 to a qualified 501(c)(3) charity and requests a matching gift, the Foundation commits to matching those dollars up to 100 percent, depending on the number of requests and the company’s profitability that year.

Do they support local businesses and communities?

Yes

Progressive: "Helping in the towns where its employees, agents and customers live by funding a donation of $8 million by the Progressive Foundation to charities focused on hunger, health and homelessness, including Feeding America, the American Red Cross and the National Alliance to End Homelessness."