Sam’s Club

Do their products/services have a variety of features and benefits?

Yes

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Yes

Satisfaction Guarantee:
https://help.samsclub.com/app/answers/list?searchTerm=SATISFACTION%20GUARANTEE

Returns/Refunds: Bring it in for immediate return/refund. Ship it back or call the company.

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded in 1983. RATING: 4.9/5 (692) https://www.google.com/shopping/ratings/account/metric?q=samsclub.com&c=US&v=9
Sam's Club is ranked 4th compared to similar companies.

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

RATING: 3.8/5 (763)
https://www.consumeraffairs.com/retail/sams_club.html

3.4+ Million Likes on Facebook. (no reviews)
https://www.facebook.com/samsclub/

Is it easy to connect with a customer service representative?

Yes

Call, Email, FAQs.

Do they provide a simple and enjoyable customer experience?

Yes

RATING: 4.6/5 (1866)
https://www.influenster.com/reviews/sams-club

RATING: 4.9/5 (692)
https://www.google.com/shopping/ratings/account/metric?q=samsclub.com&c=US&v=9

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

Do they have an above average rating from their employees?

Yes

RATING: 3.8/5 (18688)
https://www.indeed.com/cmp/Sam's-Club/reviews

RATING: 3.2/5 (6089)
https://www.glassdoor.com/Reviews/Sam-s-Club-Reviews-E7811.htm

Do they offer their employees average or above compensation and benefits within their industry?

Yes

Sam's Club pays its employees an average of $12.48 an hour. Hourly pay at Sam's Club ranges from an average of $10.52 to $18.51 an hour.
https://www.payscale.com/research/US/Employer=Sam%27s_Club/Hourly_Rate

Benefits: 401K, Insurance, Paid Vacations, Holidays and more.

Do they use ethically sourced materials?

Yes

Sams Club: "While our Standards have evolved over the years, they continue to represent Walmart’s fundamental expectations of suppliers on social and environmental practices."

Do they have a sustainability or environmental program in place?

Yes

Our commitment to giving also includes a desire to drive sustainability that positively impacts everyday individuals, and our planet. We have donated 64 million meals and helped recycle over 496,000 tons of material that include cardboard, plastic, aluminium and food waste.

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

Sam's Club: "We’ve also worked with our suppliers to implement several energy reduction projects like converting lights to more efficient LEDs, installing new, more efficient controllers and developing several methods of delivering compressed air in a more efficient manner. Due to all of these efforts we’ve been able to reduce greenhouse gas emissions by 10,840 metric tons annually."

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

Walmart Foundation: "The Walmart Foundation generally provide more than $1 billion in cash and in-kind to support programs that align with our philanthropic priorities. Our philanthropic approach is rooted in our company’s mission to create opportunity, so people can live better."

Are they transparent about the organizations and causes they give money to?

Yes

Small Business Support, Youth Entrepreneurship Education and Health and Wellness.

Do they support local businesses and communities?

Yes

Sam's Club: "We are committed to giving back to the communities we serve."