Sea Life

Do their products/services have a variety of features and benefits?

Yes

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Unknown

Have their products/services been proven to have long-lasting and reliable results?

Yes

Rating: 4.5/5 (2235) TripAdvisor.com

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

Rating: 4.7/5 (8855) TrustPilot.com
https://www.trustpilot.com/review/mdlive.com?languages=en&stars=5

Rating: 4/5 (486) TripAdvisor.com

Is it easy to connect with a customer service representative?

Yes

Live Chat, Help Center, Message

Do they provide a simple and enjoyable customer experience?

Yes

Rating: 4/5 (1023) TripAdvisor.com

Rating: 3.5/5 (247) Yelp.com
https://www.yelp.com/biz/sea-life-aquarium-carlsbad-2

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

Do they have an above average rating from their employees?

Yes

Rating: 3.9/5 (79) Indeed.com
https://www.indeed.com/cmp/Sea-Life/reviews?start=20

Rating: 2.9/5 GlassDoor.com

Do they offer their employees average or above compensation and benefits within their industry?

No

Rating: 2.8/5 (79) Indeed.com

Do they use ethically sourced materials?

Yes

Do they have a sustainability or environmental program in place?

Yes

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

Reduce plastic littler and more.

https://www.merlinentertainments.biz/media/2494/merlin-environmental-policy.pdf

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

Merlin's Magic Wand, Sea Life Trust, and more.

Are they transparent about the organizations and causes they give money to?

Yes

Do they support local businesses and communities?

Yes

Children’s charity Merlin’s Magic Wand, and more.