

Stanley Black & Decker
New Britain, CT
Overall Rating
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SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Hand Tools, Automotive Tools, Tool Storage, Home Improvement & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Warranties on many of their products with conditions.
Returns/Exchanges at retailers who carry the products.
Have their products/services been proven to have long-lasting and reliable results?
Yes
Founded 1843. Ranks #1 in Product Quality, according to Comparably.com
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 3.3/5 (125) ConsumerAffairs.com
Is it easy to connect with a customer service representative?
Yes
Phone, Email, Address & more.
SourceDo they provide a simple and enjoyable customer experience?
No
RATING: 1.8/5 (53) TrustPilot.com
Do they have an above average rating from their employees?
Yes
RATING: 3.7/5 (1,810) Glassdoor.com RATING: 3.6/5 (1,911) Indeed.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Hourly pay ranges from approximately $10.11 per hour for Production Worker to $29.85 per hour for CNC Machinist. Indeed.com Benefits: Medical, Dental, Time Off, Discounts plus more.
SourceDo they have a sustainability or environmental program in place?
Yes
Solar Energy Installations, Renewable Thermal Energy, Waste Minimization and Sustainable Water Use & more. https://www.stanleyblackanddecker.com/who-we-are/2020-esg-report/planet/becoming-carbon-positive/
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Projects range from large-scale solar projects, to boiler and chiller upgrades, LED light retrofits and waste heat recovery initiatives.
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Global Partner of World Skills
SourceAre they transparent about the organizations and causes they give money to?
Yes
Matching Gifts Program, Autism Speaks, Disaster Relief & more.
SourceDo they support local businesses and communities?
Yes
$10+ million comprehensive COVID-19 philanthropic outreach program to help its communities and employees around the world combat the effects of the pandemic.
SourceOverview
Stanley Black & Decker, Inc., formerly known as The Stanley Works, is a Fortune 500 American manufacturer of industrial tools and household hardware and provider of security products.