

State Farm
Bloomington, IL
Overall Rating
Website
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SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Insurance -Home, Auto, Pet & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
With conditions. State Farm: "Satisfaction Guaranteed. When you authorize repairs to your vehicle:..."
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 1922. RATING: 4/5 (17,702) ClearSurance.com J.D. Power 2019 Score 831/1000
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 4/5 (1467) ConsumerAffairs.com
Is it easy to connect with a customer service representative?
Yes
Phone, Help Topics, Address & more.
SourceDo they provide a simple and enjoyable customer experience?
Yes
RATING: 3.7/5 (2239) WalletHub.com RATING: 2.1/5 (52) TrustPilot.com
Do they have an above average rating from their employees?
Yes
RATING: 3.7/5 (12,121) Indeed.com RATING: 3.6/5 (10,468) Glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Average Hourly Pay $10. to $27. Payscale.com Benefits: Insurance, Employee Discounts, Paid Holidays / Vacation & More.
Do they use ethically sourced materials?
Yes
State Farm: "Our desire is to build strong supplier relationships with quality vendors. State Farm maintains a high standard of ethical business conduct and we seek suppliers who will adhere to our company policy." https://www.statefarm.com/about-us/diversity-inclusion/suppliers
Do they have a sustainability or environmental program in place?
Yes
Recycling, Energy Saving, ...State Farm: "The effort to reduce our carbon footprint is alive and well at State Farm. State Farm is committed to a future where environmental values are key to the way we do business."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
State Farm: "In 2020, State Farm is eliminating all single-use plastic bottles in our large offices across the country. The effort to reduce our carbon footprint is alive and well at State Farm. State Farm is committed to a future where environmental values are key to the way we do business."
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
State Farm Companies Foundation, "The State Farm Companies Foundation Matching Gift Program encourages State Farm associates to support higher education and charitable organizations. The Foundation matches limited individual charitable contributions made by eligible State Farm associates and retirees...."
SourceAre they transparent about the organizations and causes they give money to?
Yes
State Farm: "The Foundation provides support for key initiatives and scholarships, as well as associate-directed programs, including grants supporting volunteerism and matching gifts to charitable organizations and two- and four-year colleges and universities. These programs support the communities where State Farm® associates live and work."
SourceDo they support local businesses and communities?
Yes
State Farm: "State Farm® supports the communities where we live and work through Good Neighbor Citizenship® company grants and the State Farm Companies Foundation."
SourceOverview
State Farm is a group of insurance and financial service companies in the United States.