State Farm
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State Farm

Bloomington, IL
Overall Rating
Not Rated
Website
statefarm.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Insurance -Home, Auto, Pet & more.

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Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

With conditions. State Farm: "Satisfaction Guaranteed. When you authorize repairs to your vehicle:..."

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: 1922. RATING: 4/5 (17,702) ClearSurance.com J.D. Power 2019 Score 831/1000

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 4/5 (1467) ConsumerAffairs.com

Is it easy to connect with a customer service representative?
Yes

Phone, Help Topics, Address & more.

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Do they provide a simple and enjoyable customer experience?
Yes

RATING: 3.7/5 (2239) WalletHub.com RATING: 2.1/5 (52) TrustPilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

EOE

Source
Do they have an above average rating from their employees?
Yes

RATING: 3.7/5 (12,121) Indeed.com RATING: 3.6/5 (10,468) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Average Hourly Pay $10. to $27. Payscale.com Benefits: Insurance, Employee Discounts, Paid Holidays / Vacation & More.

Do they use ethically sourced materials?
Yes

State Farm: "Our desire is to build strong supplier relationships with quality vendors. State Farm maintains a high standard of ethical business conduct and we seek suppliers who will adhere to our company policy." https://www.statefarm.com/about-us/diversity-inclusion/suppliers

Do they have a sustainability or environmental program in place?
Yes

Recycling, Energy Saving, ...State Farm: "The effort to reduce our carbon footprint is alive and well at State Farm. State Farm is committed to a future where environmental values are key to the way we do business."

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

State Farm: "In 2020, State Farm is eliminating all single-use plastic bottles in our large offices across the country. The effort to reduce our carbon footprint is alive and well at State Farm. State Farm is committed to a future where environmental values are key to the way we do business."

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Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

State Farm Companies Foundation, "The State Farm Companies Foundation Matching Gift Program encourages State Farm associates to support higher education and charitable organizations. The Foundation matches limited individual charitable contributions made by eligible State Farm associates and retirees...."

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Are they transparent about the organizations and causes they give money to?
Yes

State Farm: "The Foundation provides support for key initiatives and scholarships, as well as associate-directed programs, including grants supporting volunteerism and matching gifts to charitable organizations and two- and four-year colleges and universities. These programs support the communities where State Farm® associates live and work."

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Do they support local businesses and communities?
Yes

State Farm: "State Farm® supports the communities where we live and work through Good Neighbor Citizenship® company grants and the State Farm Companies Foundation."

Source

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Overview

State Farm is a group of insurance and financial service companies in the United States.

Rating

Users Rating
Not Rated