

Toyota
Toyota, Aichi, Japan
Overall Rating
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SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Cars, Hybrids, SUV's, Trucks & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Warranty (with conditions) Toyota: "Every Toyota vehicle is supported by a 36-month/36,000-mile limited warranty coverage." Warranties: Basic, Powertrain, Rust-Through, Emissions.
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 1937. Toyota Ranks #2 in product quality, Ranks #1 compared to competitors, according to Comparably.com
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 4.1/5 (207) ConsumerAffairs.com Ranks #1 in Customer Service, Ranks #2 in Product Quality according to Comparably.com
Is it easy to connect with a customer service representative?
Yes
Email, Phone, Address & more.
SourceDo they provide a simple and enjoyable customer experience?
No
RATING: 4.6/5 (549) Cars.com RATING: 753 negative/53 positive CustomerServiceScoreboard.com
Do they have an above average rating from their employees?
Yes
RATING: 4/5 (8140) Indeed.com RATING: 4/5 (2293) Glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Hourly Pay Rate; $17 to $38. Indeed.com Benefits: 401(k), Paid Sick, Vacation, Holidays leave, Insurance & more. Payscale.com
Do they use ethically sourced materials?
Yes
Toyota: "We respect and honour the human rights of people involved in our business and, in particular, do not use or tolerate any form of forced or child labour." https://global.toyota/pages/global_toyota/sustainability/esg/supplier_csr_en.pdf
Do they have a sustainability or environmental program in place?
Yes
Toyota: "We aim for growth that is in harmony with the environment by seeking to minimize the environmental impact of our business operations, such as by working to reduce the effect of our vehicles and operations on climate change and biodiversity."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Toyota: "Toyota announced the Toyota Environmental Challenge 2050 in October 2015. Based on the six challenges, we are taking measures with the aim of achieving zero CO2 emissions and a net positive environmental impact, and will contribute to the realization of a sustainable society."
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Toyota USA Foundation "The Toyota USA Foundation is a $100 million charitable endowment started in 1987 that supports innovative programs for students and teachers in science, technology, engineering and math."
SourceDo they support local businesses and communities?
Yes
Toyota: "We take a holistic approach to how we invest in our communities. Our efforts go beyond monetary support, amplifying our impact by engaging our team members as volunteers and sharing our Toyota know-how."
SourceOverview
Toyota Motor Corporation is a Japanese multinational automotive manufacturer. It was founded by Kiichiro Toyoda and incorporated on August 28, 1937. In 2017, Toyota’s corporate structure consisted of 364,445 employees worldwide and, as of December 2019, was the tenth-largest company in the world by revenue.