Toyota

Do their products/services have a variety of features and benefits?

Yes

Cars, Hybrids, SUV's, Trucks & more.

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Yes

Warranty (with conditions) Toyota: "Every Toyota vehicle is supported by a 36-month/36,000-mile limited warranty coverage." Warranties: Basic, Powertrain, Rust-Through, Emissions.

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded: 1937. Toyota Ranks #2 in product quality, Ranks #1 compared to competitors, according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

RATING: 4.1/5 (207) ConsumerAffairs.com Ranks #1 in Customer Service, Ranks #2 in Product Quality according to Comparably.com

Is it easy to connect with a customer service representative?

Yes

Email, Phone, Address & more.

Do they provide a simple and enjoyable customer experience?

No

RATING: 4.6/5 (549) Cars.com RATING: 753 negative/53 positive CustomerServiceScoreboard.com

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

EOE

Do they have an above average rating from their employees?

Yes

RATING: 4/5 (8140) Indeed.com RATING: 4/5 (2293) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?

Yes

Hourly Pay Rate; $17 to $38. Indeed.com Benefits: 401(k), Paid Sick, Vacation, Holidays leave, Insurance & more. Payscale.com

Do they use ethically sourced materials?

Yes

Toyota: "We respect and honour the human rights of people involved in our business and, in particular, do not use or tolerate any form of forced or child labour." https://global.toyota/pages/global_toyota/sustainability/esg/supplier_csr_en.pdf

Do they have a sustainability or environmental program in place?

Yes

Toyota: "We aim for growth that is in harmony with the environment by seeking to minimize the environmental impact of our business operations, such as by working to reduce the effect of our vehicles and operations on climate change and biodiversity."

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

Toyota: "Toyota announced the Toyota Environmental Challenge 2050 in October 2015. Based on the six challenges, we are taking measures with the aim of achieving zero CO2 emissions and a net positive environmental impact, and will contribute to the realization of a sustainable society."

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

Toyota USA Foundation "The Toyota USA Foundation is a $100 million charitable endowment started in 1987 that supports innovative programs for students and teachers in science, technology, engineering and math."

Are they transparent about the organizations and causes they give money to?

Yes

Do they support local businesses and communities?

Yes

Toyota: "We take a holistic approach to how we invest in our communities. Our efforts go beyond monetary support, amplifying our impact by engaging our team members as volunteers and sharing our Toyota know-how."