Traeger
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Traeger

Salt Lake City, UT
Overall Rating
Not Rated
Website
traegergrills.com
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SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Grills, Wood Pellets, Accessories & more.

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Warranty with conditions. https://www.traegergrills.com/support/warranty-policy Returns with conditions. https://www.traegergrills.com/return-policy

Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded 1985. 4.1/5 Review by BBQguys.com

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 3.4/5 (49) ConsumerAffairs.com

Is it easy to connect with a customer service representative?
Yes

Phone, Address, Help Topics

Source
Do they provide a simple and enjoyable customer experience?
No

RATING: 2.8/5 (6) TrustPilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

EOE

Source
Do they have an above average rating from their employees?
Yes

RATING: 3.3/5 (28) Indeed.com RATING: 4.2/5 (169) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Average Hourly Pay Rate, Sales Associate $11. to Retail Operations Specialist $46.88. Glassdoor.com Benefits: 401 (k), Health Insurance, Life Insurance, Flexible Spending Account & more. Glassdoor.com

Do they use ethically sourced materials?
Unknown

No Information Found.

Do they have a sustainability or environmental program in place?
Yes

Planting Trees with Arbor Day Foundation. Wood pellet grills use minimal electricity with the main fuel source being renewable Wood Pellets – making them the top environmentally friendly grill choice. .And since they don't use fluids, lighters, or gas, wood pellet grills are significantly more environmentally friendly than charcoal or gas grills. MemphisGrills.com

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Unknown

No information found.

Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Partners with The Arbor Day Foundation

Are they transparent about the organizations and causes they give money to?
No

No Information Found.

Do they support local businesses and communities?
Unknown

No Information Found.

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Overview

Joe Traeger developed the Traeger pellet grill in 1985 and patented it in 1986. During that time, the company remained a small family-run business. Joe Traeger sold it in 2006. Traeger Grills was sold again in 2014 to private equity firm, Trilantic Capital Partners and the company moved its headquarters to Utah in 2015.

Rating

Users Rating
Not Rated