Travelocity
Dallas, TX
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Hotels, Vacation Packages, Cruises, & more. https://www.travelocity.com/
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Travelocity Price Guarantee (with conditions)
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 1996. Ranks #3 in product quality, compared to competitors, according to Comparably.com
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 3.8/5 (662) ConsumerAffairs.com
Do they provide a simple and enjoyable customer experience?
Yes
RATING: 4.1/5 (11,374) Travelocity.com/reviews RATING: 4.2/5 (25,540) Fefo.com
Do they have an above average rating from their employees?
Yes
RATING: 3.9/5 (63) Indeed.com RATING: 3.5/5 (186) Glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Benefits: 401K Plan, Performance Bonus, Paid Time Off, & more.
SourceDo they use ethically sourced materials?
Unknown
No recent information found.
Do they have a sustainability or environmental program in place?
Unknown
No recent Information found on Travelocity (or parent company Expedia)
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Unknown
No recent information found. They encourage customers to, but no info found on the company doing it. (Travelocity--try to book with an airline that works to reduce its emissions and offers carbon offsets)
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes
In 2017, Expedia (Travelocity parent company) partnered with Seattle International Foundation.
Are they transparent about the organizations and causes they give money to?
No
No information found.
Do they support local businesses and communities?
Yes
(Expedia Group) Matching Gifts & Volunteer Hour Match, Global & Local Volunteer Committees...
SourceOverview
Travelocity is an online travel agency owned by Expedia Group (purchased 2015). It was created as a joint venture between Worldview Systems Corporation and Sabre Corporation.