

Tripadvisor
Needham, Massachusetts
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Find Hotels, Vacation Rentals, Write Reviews, & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Refund with conditions: "You can offer a partial or full refund up to the amount you are due to receive for the booking."
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 2000. Ranks #2 in Product Quality, Ranks #2 compared to competitors, according to Comparably.com
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 4.1/5 (316) ConsumerAffairs.com
Do they provide a simple and enjoyable customer experience?
Yes
RATING: 4/5 (543) SiteJabber.com RATING: 3.5/5 (2,583) TrustPilot.com
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Tripadvisors: "We believe in championing the diverse perspectives, experiences, and voices of our employees, travellers, candidates, business partners, and industry peers."
SourceDo they have an above average rating from their employees?
Yes
RATING: 4/5 (108) Indeed.com RATING: 4/5 (108) Indeed.com RATING: 3.7/5 (952) Glassdoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Salaries range from $57K to $300K a year. Comparably.com Benefits: Retirement Savings Plan, Health, Dental, and Vision plan options, Paid Time Off, & more.
SourceDo they use ethically sourced materials?
Unknown
No Information Found.
Do they have a sustainability or environmental program in place?
No
TripAdvisor: "TripAdvisor publishes the various points of view and opinions from our numerous education portal partners in the areas of tourism, conservation, animal rights and sustainability. "
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
No
No Information Found.
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Tripadvisor Foundation: "Our focus is on harnessing connection and information to inspire civic engagement and support resiliency in areas affected by disasters and displacement.
SourceAre they transparent about the organizations and causes they give money to?
Yes
Equal Justice Initiative, The Bail Project Inc., International Rescue Committee (IRC), Mercy Corps & more.
SourceDo they support local businesses and communities?
Yes
Tripadvisor Foundation: "The Tripadvisor Foundation matches employees’ personal donations to eligible nonprofit organizations around the world, dollar for dollar, up to $5,000* per employee. Employees at are encouraged to volunteer in their local communities and virtually. For every volunteer hour they track, they receive $15* (up to $1,000* per year) to give to the organization(s) of their choice. annually."
Overview
Tripadvisor, Inc. is an American online travel company that operates a website and mobile app with user-generated content and a comparison-shopping website. It also offers online hotel reservations and bookings for transportation, lodging, travel experiences, and restaurants.