Tripadvisor
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Tripadvisor

Needham, Massachusetts
Overall Rating
Not Rated
Website
tripadvisor.com
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SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Find Hotels, Vacation Rentals, Write Reviews, & more.

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Refund with conditions: "You can offer a partial or full refund up to the amount you are due to receive for the booking."

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: 2000. Ranks #2 in Product Quality, Ranks #2 compared to competitors, according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 4.1/5 (316) ConsumerAffairs.com

Is it easy to connect with a customer service representative?
No

Help Topics.

Source
Do they provide a simple and enjoyable customer experience?
Yes

RATING: 4/5 (543) SiteJabber.com RATING: 3.5/5 (2,583) TrustPilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

Tripadvisors: "We believe in championing the diverse perspectives, experiences, and voices of our employees, travellers, candidates, business partners, and industry peers."

Source
Do they have an above average rating from their employees?
Yes

RATING: 4/5 (108) Indeed.com RATING: 4/5 (108) Indeed.com RATING: 3.7/5 (952) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Salaries range from $57K to $300K a year. Comparably.com Benefits: Retirement Savings Plan, Health, Dental, and Vision plan options, Paid Time Off, & more.

Source
Do they use ethically sourced materials?
Unknown

No Information Found.

Do they have a sustainability or environmental program in place?
No

TripAdvisor: "TripAdvisor publishes the various points of view and opinions from our numerous education portal partners in the areas of tourism, conservation, animal rights and sustainability. "

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
No

No Information Found.

Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Tripadvisor Foundation: "Our focus is on harnessing connection and information to inspire civic engagement and support resiliency in areas affected by disasters and displacement.

Source
Are they transparent about the organizations and causes they give money to?
Yes

Equal Justice Initiative, The Bail Project Inc., International Rescue Committee (IRC), Mercy Corps & more.

Source
Do they support local businesses and communities?
Yes

Tripadvisor Foundation: "The Tripadvisor Foundation matches employees’ personal donations to eligible nonprofit organizations around the world, dollar for dollar, up to $5,000* per employee. Employees at are encouraged to volunteer in their local communities and virtually. For every volunteer hour they track, they receive $15* (up to $1,000* per year) to give to the organization(s) of their choice. annually."

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Overview

Tripadvisor, Inc. is an American online travel company that operates a website and mobile app with user-generated content and a comparison-shopping website. It also offers online hotel reservations and bookings for transportation, lodging, travel experiences, and restaurants.

Rating

Users Rating
Not Rated