

Uber Technologies
San Francisco, California
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do their products/services have a variety of features and benefits?
Yes
Ride-Hailing, Food Delivery, Package Delivery & more.
SourceDo they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Refunds with conditions.
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: 2009. Ranks #2 in Product Quality, Ranks #1 compared to competitors, according to Comparably.com
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
RATING: 3.9/5 (1,509) ConsumerAffairs.com
Is it easy to connect with a customer service representative?
No
Help Topics, Help in the App, Support thru Twitter.
SourceDo they provide a simple and enjoyable customer experience?
No
RATING: 1.3/5 (5,452) TrustPilot.com RATING: 2.6/5 (1,251) SiteJabber.com
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Equal Opportunity/Affirmative Action employer.
SourceDo they have an above average rating from their employees?
Yes
RATING: 4/5 (14,745) Glassdoor.com RATING: 3.6/5 (13,199) Indeed.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Benefits: Profit Sharing, 401(k) Plan, Defined Contribution Pension Plan & more. Payscale.com The average hourly wage for an Uber Driver in the United States is $18. Salary.com
Do they use ethically sourced materials?
Unknown
No Information Found.
Do they have a sustainability or environmental program in place?
Yes
Uber: "We’re also setting an earlier goal to have 100% of rides take place in electric vehicles (EVs) in US, Canadian, and European cities by 2030." https://www.uber.com/en-AE/newsroom/driving-a-green-recovery/ RATING: 27/100 CRSHub.com
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Uber: "Globally, Uber has struck a number of industry-first partnerships to make it easier and more affordable for drivers to switch to electric vehicles (EVs) and lower their operating costs."
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Preventing impaired driving, prevention of sexual assault and domestic violence, help end the transportation of trafficked people & more.
SourceAre they transparent about the organizations and causes they give money to?
Unknown
Uber users in the United States can support the Vaccine Access Fund through their Uber or Uber Eats app.
SourceDo they support local businesses and communities?
Yes
10 million rides and deliveries of food to healthcare workers, seniors, and others in need, free of charge, sent 600,000 canisters of Clorox Disinfecting Wipes to drivers in large cities. . .
SourceOverview
Uber Technologies Inc. is a global taxi technology company, operating in 633 cities worldwide. It develops, markets and operates the Uber car transportation and food delivery mobile apps. Uber drivers use their own cars although drivers can rent a car to drive with Uber.