Uber Technologies
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Uber Technologies

San Francisco, California
Overall Rating
Not Rated
Website
uber.com
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SCORD Rating

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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Ride-Hailing, Food Delivery, Package Delivery & more.

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Refunds with conditions.

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: 2009. Ranks #2 in Product Quality, Ranks #1 compared to competitors, according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

RATING: 3.9/5 (1,509) ConsumerAffairs.com

Is it easy to connect with a customer service representative?
No

Help Topics, Help in the App, Support thru Twitter.

Source
Do they provide a simple and enjoyable customer experience?
No

RATING: 1.3/5 (‎5,452) TrustPilot.com RATING: 2.6/5 (1,251) SiteJabber.com

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

Equal Opportunity/Affirmative Action employer.

Source
Do they have an above average rating from their employees?
Yes

RATING: 4/5 (14,745) Glassdoor.com RATING: 3.6/5 (13,199) Indeed.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Benefits: Profit Sharing, 401(k) Plan, Defined Contribution Pension Plan & more. Payscale.com The average hourly wage for an Uber Driver in the United States is $18. Salary.com

Do they use ethically sourced materials?
Unknown

No Information Found.

Do they have a sustainability or environmental program in place?
Yes

Uber: "We’re also setting an earlier goal to have 100% of rides take place in electric vehicles (EVs) in US, Canadian, and European cities by 2030." https://www.uber.com/en-AE/newsroom/driving-a-green-recovery/ RATING: 27/100 CRSHub.com

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Uber: "Globally, Uber has struck a number of industry-first partnerships to make it easier and more affordable for drivers to switch to electric vehicles (EVs) and lower their operating costs."

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Preventing impaired driving, prevention of sexual assault and domestic violence, help end the transportation of trafficked people & more.

Source
Are they transparent about the organizations and causes they give money to?
Unknown

Uber users in the United States can support the Vaccine Access Fund through their Uber or Uber Eats app.

Source
Do they support local businesses and communities?
Yes

10 million rides and deliveries of food to healthcare workers, seniors, and others in need, free of charge, sent 600,000 canisters of Clorox Disinfecting Wipes to drivers in large cities. . .

Source

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Overview

Uber Technologies Inc. is a global taxi technology company, operating in 633 cities worldwide. It develops, markets and operates the Uber car transportation and food delivery mobile apps. Uber drivers use their own cars although drivers can rent a car to drive with Uber.

Rating

Users Rating
Not Rated