

Urban Outfitters
Philadelphia, PA
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
returns/exchanges
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded in 1970. Ranks #3 compared to similar companies.
SourceDo they have a consistently high customer service score in consumer reports or on social media?
No
RATING: 1/5 (59)
https://www.bbb.org/us/pa/philadelphia/profile/clothing/urban-outfitters-inc-0241-80016075/customer-reviews
RATING: 2/5 (448)
https://www.sitejabber.com/reviews/urbanoutfitters.com
Do they provide a simple and enjoyable customer experience?
No
RATING: 1.6/5 (916)
https://www.trustpilot.com/review/urbanoutfitters.com
RATING: 4/5 (3876)
https://www.influenster.com/reviews/urban-outfitters
Do they have an above average rating from their employees?
Yes
RATING: 3.6/5 (1777)
https://www.indeed.com/cmp/Urban-Outfitters-Inc./reviews?fcountry=ALL
RATING: 3.7/5 (3145)
https://www.glassdoor.com/Reviews/Urban-Outfitters-Reviews-E2372.htm
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Insurances, Wellness program, Paid leave, & more.
SourceDo they use ethically sourced materials?
Yes
Urban Outfitters: "At URBN, we are committed to making supplier decisions with social and environmental factors in mind."
SourceDo they have a sustainability or environmental program in place?
Yes
Urban Outfitters: "Our weekly pick-up of food scraps and other compostable material keeps organic material out of landfills and reduces our environmental impact."
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Urban Outfitters: "We are passionate about eliminating single-use items, especially those that pose a threat to the environment like plastic."
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
SPCA, I Am A Voter, Big Brothers Big Sisters & more.
SourceAre they transparent about the organizations and causes they give money to?
Yes
SPCA, I Am A Voter, Big Brothers Big Sisters & more.
SourceDo they support local businesses and communities?
Yes
Urban Outfitters: "URBN embraces self-expression, creativity and authenticity, empowering employees and customers to act as agents for change."
SourceOverview
Urban Outfitters, Inc. is a multinational lifestyle retail corporation headquartered in Philadelphia, Pennsylvania. It operates in the United States, Sweden, United Kingdom, Spain, Denmark, France, Germany, Ireland, Belgium, Canada, Italy, the Netherlands, Israel, Poland, and the United Arab Emirates.