Verizon
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Verizon

New York, NY
Overall Rating
Not Rated
Website
verizon.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Verizon offers a variety of cell phone brands and accessories, Wi-Fi and internet services, and more.

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Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

You may return or exchange wireless devices and accessories within 14 days of purchase. A restocking fee of $50 applies to any return or exchange of a wireless device (excluding Hawaii).*

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Have their products/services been proven to have long-lasting and reliable results?
Yes

Rating: 4/5 (1683)
https://bestcompany.com/cell-phones/company/verizon

Rating: 3.7/5
https://www.comparably.com/brands/verizon

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

Employee Rating: 3.6/5 on PayScale.com

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Is it easy to connect with a customer service representative?
Yes

Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home service and devices. We are here to help.

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Do they provide a simple and enjoyable customer experience?
No

Rating: 1.3/5 on TrustPilot.com
Rating: 2/5 on complaintsboard.com

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Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
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Do they have an above average rating from their employees?
Yes

Rating: 3.8/5 on GlassDoor.com
Rating: 3.9/5 on Indeed.com

Do they offer their employees average or above compensation and benefits within their industry?
Yes
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Do they use ethically sourced materials?
Yes

Verizon is committed to protecting our planet for future generations.

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Do they have a sustainability or environmental program in place?
Yes

Recycling initiatives, environment, and climate protection among many others.

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Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
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Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Donations to schools, grants, communities with disasters, etc.

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Are they transparent about the organizations and causes they give money to?
Yes
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Do they support local businesses and communities?
Yes

Verizon will match employee donations, grants, political and more.

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Overview

Verizon Communications Inc. is an American multinational telecommunications conglomerate and a corporate component of the Dow Jones Industrial Average. The company is based at 1095 Avenue of the Americas in Midtown Manhattan, New York City, but is incorporated in Delaware.

Rating

Users Rating
Not Rated