

Victoria’s Secret
Columbus, OH
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
With Exceptions.
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Founded: June 12, 1977
Do they have a consistently high customer service score in consumer reports or on social media?
Yes
Rating: 3.4/5 (15561) Facebook.com
Rating: 3/5 (35) ConsumerAffairs.com
https://www.consumeraffairs.com/retail/victoria_secret.html
Do they provide a simple and enjoyable customer experience?
No
Rating: 2.1/5 (752) TrustPilot.com
SourceDo they have an above average rating from their employees?
Yes
Rating: 3.8/5 (9960) Indeed.com
https://www.indeed.com/cmp/Victoria%27s-Secret/reviews
Rating: 3.5/5 (7167) GlassDoor.com
Do they offer their employees average or above compensation and benefits within their industry?
Yes
Rating: 3.5/5 (7511) GlassDoor.com
https://www.glassdoor.com/Reviews/Victoria-s-Secret-Reviews-E13903.htm
Rating: 3.3/5 (2108) Indeed.com
Do they have a sustainability or environmental program in place?
Yes
“And we’re introducing programs to reduce our energy consumption and reduce or reuse materials whenever we can.”
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
“We're committed to working with our suppliers and vendors to find creative ways to further reduce the amount of paper, packaging materials, and other natural resources used in our business operations.”
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
L Brands Foundation, YWCA, Urban League, and more.
SourceAre they transparent about the organizations and causes they give money to?
Yes
LGBTQ+ community, HRC, YWCA, and more.
SourceOverview
Victoria’s Secret is an American lingerie, clothing, and beauty retailer known for high visibility marketing and branding, starting with a popular catalog and followed by an annual fashion show with supermodels dubbed Angels.