Victoria's Secret
48-logo-2x.jpg

Victoria’s Secret

Columbus, OH
Overall Rating
Not Rated
Website
victoriassecret.com
Add A Review

Answer the following questions to review

SCORD Rating

very-poor poor fear good very-good icon-active

Scord Rating

Do their products/services have a variety of features and benefits?
Yes
Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

With Exceptions.

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded: June 12, 1977

Do they have a consistently high customer service score in consumer reports or on social media?
Yes

Rating: 3.4/5 (15561) Facebook.com

Rating: 3/5 (35) ConsumerAffairs.com
https://www.consumeraffairs.com/retail/victoria_secret.html

Source
Is it easy to connect with a customer service representative?
Yes

Chat, Phone, Email.

Source
Do they provide a simple and enjoyable customer experience?
No

Rating: 2.1/5 (752) TrustPilot.com

Source
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Source
Do they have an above average rating from their employees?
Yes

Rating: 3.8/5 (9960) Indeed.com
https://www.indeed.com/cmp/Victoria%27s-Secret/reviews

Rating: 3.5/5 (7167) GlassDoor.com

Source
Do they offer their employees average or above compensation and benefits within their industry?
Yes

Rating: 3.5/5 (7511) GlassDoor.com
https://www.glassdoor.com/Reviews/Victoria-s-Secret-Reviews-E13903.htm

Rating: 3.3/5 (2108) Indeed.com

Source
Do they use ethically sourced materials?
Yes
Source
Do they have a sustainability or environmental program in place?
Yes

“And we’re introducing programs to reduce our energy consumption and reduce or reuse materials whenever we can.”

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

“We're committed to working with our suppliers and vendors to find creative ways to further reduce the amount of paper, packaging materials, and other natural resources used in our business operations.”

Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

L Brands Foundation, YWCA, Urban League, and more.

Source
Are they transparent about the organizations and causes they give money to?
Yes

LGBTQ+ community, HRC, YWCA, and more.

Source
Do they support local businesses and communities?
Yes
Source

View Scord Rating

Overview

Victoria’s Secret is an American lingerie, clothing, and beauty retailer known for high visibility marketing and branding, starting with a popular catalog and followed by an annual fashion show with supermodels dubbed Angels.

Rating

Users Rating
Not Rated