Walmart Inc.
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Walmart Inc.

Bentonville, AR
Overall Rating
Not Rated
Website
walmart.com
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Scord Rating

Do their products/services have a variety of features and benefits?
Yes

In addition to selling apparel, home goods, groceries, paint supplies, electronics, and auto supplies, Walmart offers photo printing/developing, pharmacy, deli, bakery and auto oil changes.

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Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

They have several return/exchange policies.

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Have their products/services been proven to have long-lasting and reliable results?
Yes

Walmart was founded in 1962 and incorporated on October 31, 1969.
While not all products are long-lasting, they do have several that are.

Source
Do they have a consistently high customer service score in consumer reports or on social media?
Yes

Rating: 4 out of 5 (20,894 Reviews) Influencer https://www.influenster.com/reviews/walmart

Rating: 3.5/5 (4130 reviews) SiteJabber https://www.sitejabber.com/reviews/walmart.com

Rating: 3/5 Complaints Board https://www.complaintsboard.com/walmart-b109882

Rating: 2.2/5 (3991 reviews) https://walmart.pissedconsumer.com/review.html Avg 3.1

Is it easy to connect with a customer service representative?
Yes

There are several ways to contact them.

Source
Do they provide a simple and enjoyable customer experience?
No

3/5 Complaints Board https://www.complaintsboard.com/walmart-b109882 2.2/5

Pissed Consumer https://walmart.pissedconsumer.com/review.html

Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

Since June 2020 they have announced they are investing in resources to increase fairness, equity, and justice.

Source
Do they have an above average rating from their employees?
Yes

3.5 on Indeed. https://www.indeed.com/cmp/Walmart/reviews

3.3 on Glass Door. https://www.glassdoor.com/Reviews/Walmart-Reviews-E715.htm

Do they offer their employees average or above compensation and benefits within their industry?
Yes

They have education benefits for GED, high school, college credits, continuing training. Parental leave, healthcare, retirement, adoption.

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Do they use ethically sourced materials?
Yes

Selling sustainable products, protect resources.

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Do they have a sustainability or environmental program in place?
Yes

Partnering with others to drive positive change across global supply chains.

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes

Looking to zero emissions by 2040.

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Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Their focus is disaster relief and preparedness. 501(c)(3) can apply for funds on their website.

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Are they transparent about the organizations and causes they give money to?
Yes

They do not specifically list who on the website. They have given more than $1 billion to create opportunities for people to live better.

Source
Do they support local businesses and communities?
Yes

Local grants and support systems for communities.

Source

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Overview

Walmart Inc. is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores, headquartered in Bentonville, Arkansas. The company was founded by Sam Walton in 1962 and incorporated on October 31, 1969.

Rating

Users Rating
Not Rated