Whirlpool Corporation

Do their products/services have a variety of features and benefits?

Yes

They have 15+ Brands, Whirlpool, Kitchen Aid, Amana & more.

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Yes

Returns: "You may return your small appliance purchase for any reason up to 30 days from date of delivery."

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded in 1911. Ranked #3 in Best Refrigerators of 2021

Do they have a consistently high customer service score in consumer reports or on social media?

No

RATING: 2/5 (111) ConsumerAffairs.com

Is it easy to connect with a customer service representative?

Yes

Chat, Phone, Address & more.

Do they provide a simple and enjoyable customer experience?

No

RATING: 1.7/5 (54) TrustPilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

Do they have an above average rating from their employees?

Yes

RATING: 3.9/5 (3949) Indeed.com RATING: 4/5 (3573) Glassdoor.com

Do they offer their employees average or above compensation and benefits within their industry?

Yes

Hourly pay ranges from $10.63 to $41.37. Indeed.com Benefits: 401(k), Paid Holidays / Vacation, Insurance & more. Payscale.com

Do they use ethically sourced materials?

Yes

Whirlpool: "In selecting suppliers, Whirlpool seeks to do business with reputable business partners who are committed to ethical standards and business practices compatible with those of Whirlpool." https://www.whirlpoolcorp.com/supplier-code-of-conduct/

Do they have a sustainability or environmental program in place?

Yes

Exam Magazine: "Whirlpool was named one of the Most Sustainable Companies in the Electronics category and Best Company in the Sustainability Governance category."

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

Whirlpool: "Environmental insights from our materiality assessment and measurement processes helped guide our products, plants, and practices approach to focus on five key programs: Carbon, Plant Efficiency, Circular Economy, Design for Environment, and Sustainable Home Innovations."

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

Whirlpool Foundation.

Are they transparent about the organizations and causes they give money to?

Yes

Whirlpool: "Whirlpool Corporation collaborates with disaster relief agencies such as the Red Cross and Habitat for Humanity, and supports employee/retiree giving by matching donations through the Whirlpool Foundation."

Do they support local businesses and communities?

Yes

Whirlpool: "Whirlpool Foundation follows our collective impact model and contributes to the social concerns impacting our home communities through grants, volunteerism and leadership."