Salesforce.com
32-logo-2x.jpg

Salesforce.com

San Francisco, California
Overall Rating
Not Rated
Website
salesforce.com
Add A Review

Answer the following questions to review

SCORD Rating

very-poor poor fear good very-good icon-active

Scord Rating

Do their products/services have a variety of features and benefits?
Yes

Salesforce is a cloud-based products/services company. It is a CRM application for growing businesses it has many features, third-party integrations, and add-on options with many being customizable.

Source
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes

Return, Swap, or Cancel.

Source
Have their products/services been proven to have long-lasting and reliable results?
Yes

Founded in Feb 1999 Rating: 8.3/10 (2596 reviews)

Source
Do they have a consistently high customer service score in consumer reports or on social media?
Yes

Rating: 4.4/5 (14936) Capterra.com
https://www.capterra.com/p/61368/Salesforce/

Rating: 4.5/5 (2844) FeaturedCustomer.com
https://www.featuredcustomers.com/vendor/salesforce

Rating: 4/5 (2596) TrustRadius.com

Is it easy to connect with a customer service representative?
Yes

Salesforce offers online Chat, email, or call. (I called they answered quickly and was friendly, courteous, and knowledgeable about their company)

Source
Do they provide a simple and enjoyable customer experience?
Yes

Rating: 4.1/5 (14936) Capterra.com

Rating: 3.7/5 Comparably.com

Source
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes

Equality is a core value at Salesforce.

Source
Do they have an above average rating from their employees?
Yes

Rating: 83% /100 (407 employees)
https://www.comparably.com/companies/salesforce

Rating: 4.3/5 (678) Indeed.com
https://www.indeed.com/companies/search?q=Salesforce&l=&from=discovery-cmp-front-door

Do they offer their employees average or above compensation and benefits within their industry?
Yes

Rating: 4.3/5 (678)

Source
Do they use ethically sourced materials?
Yes

They promote businesses to use cloud-based products.

Source
Do they have a sustainability or environmental program in place?
Yes

Salesforce has a website for environmental education. https://trailhead.salesforce.com/
They also have other programs.

Source
Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Source
Do they partner with or directly donate to charitable or social causes or have a foundation?
Yes

Salesforce Foundation
https://www.foundationguide.org/foundations-trust/the-salesforce-foundation/ Local community

Source
Are they transparent about the organizations and causes they give money to?
Yes

Last year, the company offered $18.2 million in grants to San Francisco and Oakland schools and has donated $118 million to date.

Source
Do they support local businesses and communities?
Yes

Salesforce donates to help the homeless in his area.

Source

View Scord Rating

Overview

Salesforce.com, inc. is an American cloud-based software company headquartered in San Francisco, California. It provides customer relationship management service and also sells a complementary suite of enterprise applications focused on customer service, marketing automation, analytics, and application development.

Rating

Users Rating
Not Rated