

Apple
Cupertino, California
Overall Rating
Website
Answer the following questions to review
SCORD Rating
Scord Rating
Do they offer a satisfaction guarantee/warranty or a return/exhange policy?
Yes
Apple: “Apple wants you to be thrilled with your new purchase. However, if you need to return an item, we're here to help.”
SourceHave their products/services been proven to have long-lasting and reliable results?
Yes
Apple Computer Company was founded on April 1, 1976. Rating: Sitejabber.com 3.8/5 (1454)
SourceDo they have a consistently high customer service score in consumer reports or on social media?
Yes
Per Consumer Affairs 3.4 on tech support.
Per laptopmag.com they received 85% of 100.
Rating: 3.25/5 (445) ConsumerAffairs.com
According to appleinsider.com reliability is the reason people choose Apple products.
Is it easy to connect with a customer service representative?
Yes
Multiple ways to connect - Live chat, Twitter, Apple support
SourceDo they provide a simple and enjoyable customer experience?
Yes
More often than not, very helpful with knowledgeable staff.
Do they have Equal Opportunity employment or use fair trade labor practices?
Yes
Hire from all walks of life. Championing equal pay around the globe.
SourceDo they have an above average rating from their employees?
Yes
4.2 on Indeed and Glassdoor.
Do they offer their employees average or above compensation and benefits within their industry?
Yes
They strive to pay the same around the globe and no longer ask candidates about their salary history.
SourceDo they use ethically sourced materials?
Yes
Have a requirement from all facets of the company. Design, retailers, logistics etc.
SourceDo they have a sustainability or environmental program in place?
Yes
“A planet-sized plan.” https://www.apple.com/environment;
SourceDo they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?
Yes
Have a program to lessen fiber use and to grow/create a sustainable forest for continued use.
SourceDo they partner with or directly donate to charitable or social causes or have a foundation?
Yes
Products, support, and opportunities to schools.
SourceAre they transparent about the organizations and causes they give money to?
Yes
Employees are matched with eligible non-profits. https://www.apple.com/jobs/us/benefits.html
Multiple articles on macrumors.com
Do they support local businesses and communities?
Yes
Support those who support their communities.
SourceOverview
Apple Inc. is an American multinational technology company that designs, develops and sells consumer electronics, computer software, and online services.