Chico’s

Do their products/services have a variety of features and benefits?

Yes

Clothing, Jewelry, Petites, Collections plus more.

Do they offer a satisfaction guarantee/warranty or a return/exhange policy?

Yes

Returns/Refunds with conditions.

Have their products/services been proven to have long-lasting and reliable results?

Yes

Founded in 1983. Chico's FAS Ranks #2 in product quality, and Ranks #2 compared to competitors, according to Comparably.com

Do they have a consistently high customer service score in consumer reports or on social media?

Yes

RATING: 3.8/5 (47,850) https://www.resellerratings.com/store/Chicos

Is it easy to connect with a customer service representative?

Yes

Email, Chat, Address, Phone plus more.

Do they provide a simple and enjoyable customer experience?

No

RATING: 2.19/5 (54) SiteJabber.com RATING: 2.7/5 (9) TrustPilot.com

Do they have Equal Opportunity employment or use fair trade labor practices?

Yes

EOE

Do they have an above average rating from their employees?

Yes

Average Salaries: $26K Customer Specialist to $69K Technical Designer. Indeed.com Benefits: 401(k), Paid Time Off, Insurance, Store Discounts plus more. https://jobs.chicos.com/benefits.html

Do they offer their employees average or above compensation and benefits within their industry?

Yes

RATING: 3.6/5 (1,259) Indeed.com RATING: 3.4/5 (1,622) Glassdoor.com

Do they use ethically sourced materials?

Yes

Do they have a sustainability or environmental program in place?

Yes

Chico's FAS: "We provide EV-charging stations for our employees’ vehicles, free of charge, replaced aged HVAC equipment with high-efficiency units, utilize low flush toilets, programmable thermostats, high-efficiency LED lighting...

Do they use eco-friendly packaging or materials, limit the packaging used or carbon offset their shipping?

Yes

Chico's FAS: "Decreasing their environmental impact, including setting goals for reducing harmful air emissions, improving water quality & reducing water usage, protecting marine wildlife, reducing greenhouse gas emission, starting solar projects.."

Do they partner with or directly donate to charitable or social causes or have a foundation?

Yes

Partners with: I Support the Girls

Are they transparent about the organizations and causes they give money to?

No

Our brand and corporate cause-related initiatives are focused on raising awareness and funds through local and national partnerships as well as regional, community-based philanthropic causes, disaster relief and associate volunteerism.

Do they support local businesses and communities?

Yes

Through thousands of volunteer hours, Chico’s FAS supports many organizations throughout these two communities, such as the United Way and The Foundation for Lee County Public Schools.